Customer Reviews for GE - 50-Pint Energy Star Smart Portable Dehumidifier for Wet Spaces - Grey
Customer Rating
1
Poorly made product
on March 30, 2025
Posted by: KathyfromCincy
from Cincinnati, OH
This dehumidifier is stylish and is easy to operate/ empty; however, it only worked for two to three months before it stopped working. My husband and I followed all the tips to keep it running correctly so when it stopped collecting water, we figured it was due to the dry/ cooler air and waited for the spring. Now that the temperatures are in the 70s, it shows an error code Eb after it runs for a few minutes. It's not collecting any water and it's basically brand new.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, April 1, 2025
We're sorry to hear your dehumidifier stopped working properly, and we truly apologize for the inconvenience. Please reach out to our service team, Bodewell, by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) for further assistance. They are truly best equipped to assist you in this case.
Written by a customer while visiting geappliances.com