Customer reviews from Western Digital
WD - Red Plus 6TB Internal SATA NAS Hard Drive for Desktops
Average customer rating
4.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
14
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for WD - Red Plus 6TB Internal SATA NAS Hard Drive for Desktops
Posted by: daven
Verified Purchase:Yes
I've installed six of these in my Synology NAS with no issues. The speed is great for my needs.
Written by a customer while visiting Western Digital
Posted by: Timmy
Verified Purchase:Yes
Quick shipping. Easy install. Up and running again quickly after a failed hard drive in my NAS.
Written by a customer while visiting Western Digital
Customer Rating
5
Good Value
on March 5, 2022
Posted by: Fredrick
I bought two of these as an upgrade for my My Cloud Expert Series EX2 Ultra. I was a tad bit worried seeing to reviews of poor packaging but these came extremely well packed, so I guess they have fixed that. I swapped them out one at a time and the raid rebuild only took a few hours for each drive, and went without a hitch. Very pleased so far.
Written by a customer while visiting Western Digital
Posted by: Kang
Verified Purchase:Yes
Good price, large volume hard drive. I hope to see more in the future.
Written by a customer while visiting Western Digital
Posted by: Randy34
Verified Purchase:Yes
The HDs are noisy. I was expected a silent ones for a NAS quality.
Response from Western DigitalBy SM OLS, December 30, 2022
Hello,
We're sorry to hear your user experience with the WD Red Plus NAS Hard Drive and appreciate your time for providing this review.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
Why Does My Hard Drive Make Noise?
https://support-in.wd.com/app/answers/detailweb/a_id/32906/kw/noise
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear your user experience with the WD Red Plus NAS Hard Drive and appreciate your time for providing this review.
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
Why Does My Hard Drive Make Noise?
https://support-in.wd.com/app/answers/detailweb/a_id/32906/kw/noise
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
Western Digital helped us get the correct drives
on February 14, 2023
Posted by: D Cassone
Verified Purchase:Yes
After Western Digital helped us order the exact right drives, they have worked flawlessly in our new Synology NAS! Before contacting Western Digital, we had ordered two other sets of drives the were the incorrect drives for our use.
Written by a customer while visiting Western Digital
Customer Rating
5
4 6TB Red Plus Drives for Synology RAID 5 NAS Box
on August 28, 2023
Posted by: GJPrice
Verified Purchase:Yes
Worked right out of the box. Packaging was lacking, but all drives arrived OK.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: BackupUser
Verified Purchase:Yes
Both 6T 3.5" & 3T USB working perfectly on windows 7 for backup purposes. I copied over 3T without issues.
I would recommend this to a friend!
Written by a customer while visiting Western Digital