Customer reviews from bestbuy-ca
Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Average customer rating
3.3
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
15
4 Stars
5
3 Stars
4
2 Stars
8
1 Star
8
52%of customers recommend this product.
(
21 out of
40)
Customer Reviews for Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Customer Rating
2
All plastic
on November 30, 2025
Posted by: DavesBuy
from British Columbia
Everything is made of plastic, inside and out. Looks & feels cheap.
I did not try to make coffee, but expect it will make some good expresson
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Item was used prior to shipping
on December 10, 2025
Posted by: A
from Canada
I have received a previously used machine with coffee ground and grease on it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
weak
on December 13, 2025
Posted by: Lorenzo
from Mission, BC
The machine worked fine but the coffee it makes is weak. We did see the reviews that other people mentioned that the first few cups it made weak coffee but after a few a cups it gets better. We didnt experience this after many cups being brewed over a 2 week period. We are returning it today, very disappointed in its lack of performance.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
not great
on January 5, 2026
Posted by: randall
from canada
despite trying all possible brewing combinations and even experimenting with bean grinder settings, this machine does not make a very good cup of coffee. it’s… okay. apart from the noise and grinding plastic sounds, the main problem is: not enough pressure to properly make espresso. you can see the results in the discard bin; a wet mush after each brew attempt. the discarded coffee from our Phillips Baristina are whole dry ‘pucks’, similar to what is left from high-end espresso machines at a coffee shop. also, each time it is turned on, you cannot use it until it does its power on routine of lights and runs 1/2 cup of plain water through once, about 90 seconds of waiting. it also runs water through when you turn it off as well. overall, it feels cheap and i find the bad coffee experience annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
It was okay
on January 5, 2026
Posted by: Noor
from Vancouver
I had it for a week and the best espresso I pulled was about 6.8/10. It was good but there was too much water. The frother was average. I decided a Bambino style machine was better suited for me because I need more control over all the variables
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great intro into fancy coffee
on January 7, 2026
Posted by: Louhoo
from Lloydminster
Great little coffee maker, I use it mostly for the espresso and milk frother to make lattes. Only complaint is the instruction manual is way too simple and has no words so i did not understand the warm up process at first, and i had to google the actual instruction manual to understand the water hardness settings.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Worst Ever
on January 8, 2026
Posted by: CoffeeHolic
from Red Deer Alberta
There’s a reason this machine is being sold for “cheap.” Because it truly is. From the first use, the machine repeatedly aborts brewing, displays the red warning triangle, and wastes coffee despite correct setup and operation. This appears to be a design or reliability issue, not user error, so I’m returning it. Bottomline: Unreliable operation that aborts brewing and wastes coffee. Don’t let them insinuate “User Error.”
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Worth its weight in gold!
on January 12, 2026
Posted by: Dah
from Halifax
I have had this exact model for about four years now. It gets used multiple times every day makes an awesome cup of coffee. This one came on sale for Boxing Day and I bought it just to have for a back up.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca