Customer reviews from bestbuy-ca
Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Average customer rating
3.3 out of 5
3.3
(40 Reviews)
Open Ratings Snapshot
Rating breakdown 40 reviews
5 Stars
15
4 Stars
5
3 Stars
4
2 Stars
8
1 Star
8
52%of customers recommend this product. 
(
21 out of 40
)
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Customer Reviews for Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Customer Rating
5 out of 5
5
Worth it
on January 10, 2025
Posted by: Chad
from Laval
Very good espresso and even better coffee, glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Slow start but good quality after it “warms up”
on March 5, 2025
Posted by: up for coffee
from Kamloops, BC
The operating instructions were vague and it produced weak coffee for the first 7-10 cups but now is working properly. It won’t work without the filter which you will need to buy.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Weak, leaks, but neat for the actual price.
on April 19, 2025
Posted by: Cody
from Kelowna
I ended up returning this because it started leaking randomly on my counter.
Pros: it’s automatic, and for the price it seems like a bargain
Cons: the temp settings are weak, which leads to not-that-hot espresso and weak flavour. I used the same beans as I did in my cheapy Delonghi espresso machine and had much better results with that machine than I did with this one.
If you’re someone that just wants coffee in the morning and aren’t particular on the boldness, but want something they can just click 2 buttons to get started, this might be for you. But I’d probably look at the Ninja 2 in 1 first, especially at half this price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Plastics everywhere
on October 18, 2025
Posted by: MND
from Vancouver
This machine is overly complicated and still can’t make a decent espresso. The parts that handle hot water and pressure are made of plastic, which doesn’t inspire confidence. I’ve opened it a few times to clean it, and I noticed bits of plastic hanging from the holes in the pressure system.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Great Purchase
on October 22, 2025
Posted by: Jf
from Calgary
Best Buy randomly offered me 60% off msrp after I had looked at this product on their website several times. It makes great coffee, though has a break-in period that isn’t mentioned in the very poor quality instruction manual. Also, doesn’t include a water filter, which is bewildering for a unit at this price point. Don’t expect it to make a super concentrated espresso like a high pressure professional or enthusiast machine, but does make very good coffee and is extremely easy to use.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Perfect size
on November 14, 2025
Posted by: Anon
from Penticton
Fits where i wanted it to go. And sooo much easier than my manual machine was..
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great machine
on November 17, 2025
Posted by: Chef13
from Ontario
This coffee machine could babysit my kids, drive my car, scratch my back, court my wife, walk my dog. Reliable, sleek, efficient. This machine has made my morning 78% smoother and better, if only the toaster could get on board.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Water tasting coffee
on November 21, 2025
Posted by: Bobcat
from Montreal
Very disapointed by the quality of the machine. The coffee taste like water, I will return it
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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