Customer reviews from philips.com
Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Average customer rating
4.4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
46
4 Stars
15
3 Stars
4
2 Stars
3
1 Star
3
91%of customers recommend this product.
(
62 out of
68)
Customer Reviews for Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Posted by: Nomoretummy69
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great machine but I don’t know why water collects in the tray. I usually place a cup where coffee comes out, when I turn it on and off. Other than that it’s a good coffee machine
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Vpengpol
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The espresso machine consistently brews an espresso each and every time. The espresso and frothing feature is a lifesaver. The set up of the machine was easy to follow along. I didn't find the water filter in the box, but just purchased a set on my own. Tried the coffee beans and it didn't work as expected but wasn't sure if was due to a user error. Will try again should I find myself with grounds. I am using whole beans at the moment.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Philips Fully Automatic Espresso Machine
on February 15, 2023
Posted by: Katie22
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this espresso machine! I was really intimidated by a regular espresso machine, so this is perfect, it’s extremely easy to use. It’s been a lot of fun making various espresso, cappuccino and latte drinks. It’s definitely saving me a lot of money and I don’t have to go out to get coffee, which is a huge plus. I have been recommending it to all of my friends.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
LOVE IT!
on February 22, 2023
Posted by: Brittiney
Gender:Female
[This review was collected as part of a promotion.] Omg!! I love this machine!!! We used to use pods and cups….. but NOW?! We have arrived!! Beans are so much cheaper, not to mention my drinks are exponentially better! It looks great on my countertop too. My guests are always so impressed. I’m never going back!10 out of 10!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gijuicy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Coffee not strong enough, too watery, shuts off by itself
No, I would not recommend this to a friend.
Response from philips.comBy Philips Home Living , May 3, 2023
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Kadan
Gender:Male
Verified Purchase:Yes
The quality of manufacturing is poor with parts not fitting properly. Constantly need to reset the water tank or some other sensor is always needing attention.
Coffee produced is sub-par when compared with another brand that is similar using same beans and water.
Personally as a lover of coffee, I would not recommend and would like to return this unit.
Coffee produced is sub-par when compared with another brand that is similar using same beans and water.
Personally as a lover of coffee, I would not recommend and would like to return this unit.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 21, 2024
Hello there, we're sorry to hear this and we like to get in touch and see how we can help. We kindly advise you to contact us directly via our website or to send us a message on social media. This way we can look into this further.
We hope to hear from you.
Kind regards,
We hope to hear from you.
Kind regards,
Written by a customer while visiting philips.com
Posted by: Zazabbq6789
Verified Purchase:Yes
The coffee is very hot and good.
Easy to wash the milk frotter, witch is a very good thing.
Easy to wash the milk frotter, witch is a very good thing.
I am happy with my new machine, could not be better
The only downside is the grinding, it is somewhat loud.
I previously owned a Nespresso ans I am very happy with this Philipps
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cowboy 280
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a strong coffee drinker and this machine uses twice as much coffee to achieve the taste.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com