Customer reviews from bestbuy-ca
Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Average customer rating
3.3 out of 5
3.3
(42 Reviews)
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
16
4 Stars
5
3 Stars
4
2 Stars
8
1 Star
9
50%of customers recommend this product. 
(
21 out of 42
)
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Customer Reviews for Philips - 800 Series Fully Automatic Espresso Machine with Milk Frother - Black
Customer Rating
2 out of 5
2
Not a real an espresso machine
on November 25, 2024
Posted by: Jack
from Vancouver
Good if your lazy but does not makedark coffee even on the highest setting this is not an espresso machine just a coffee machine that can make small coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Will be returning it !
on March 10, 2025
Posted by: Robert’s not happy
from Saint-Eustache Quebec
I am not at all satisfied ! I have tried all sorts of methods to make a decent cup and have not succeeded. I get no creama and taste is watery and weak. Yes, I have tried all the different methods and nothing changes. Puck remain wet no matter what setting.
I will be returning it DEFINITELY
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Weak, leaks, but neat for the actual price.
on April 19, 2025
Posted by: Cody
from Kelowna
I ended up returning this because it started leaking randomly on my counter.
Pros: it’s automatic, and for the price it seems like a bargain
Cons: the temp settings are weak, which leads to not-that-hot espresso and weak flavour. I used the same beans as I did in my cheapy Delonghi espresso machine and had much better results with that machine than I did with this one.
If you’re someone that just wants coffee in the morning and aren’t particular on the boldness, but want something they can just click 2 buttons to get started, this might be for you. But I’d probably look at the Ninja 2 in 1 first, especially at half this price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Philips 8--
on October 24, 2025
Posted by: Marco
from Mississauga
This unit was on sale half price, the unit will not make a good espresso cup. Very watery, no foam. Tried to adjust grinds and changed coffee beans through Lavazza Crema and Lavazza Gold still no foam. My $200 dollar Nespresso would provide a nice head of foam in my cup, very unsatisfied with the unit.
Returning it this weekend.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Attractive title and very good Christmas price.
on December 14, 2025
Posted by: Pete
from Ottawa
Unfortunately the machine wasn’t working properly. The grinding time was too short,therefore not good coffee didn’t make the puck was just a slamy coffee taste of tea. I tried all the advice from the manufacturer but you can’t adjust the grind amount and pressure. Not best experience with this one owning other Saeco and Philips machines. Trusted company. Therefore was returned .
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Buyer beware - Open box
on December 27, 2025
Posted by: Raf
from Markham
Nowhere in the ad said this was an open box! Taking pictures as I proceed to see what other issues there may be. No wonder the price offered was so low!! Buyer beware.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
It’s ok
on November 15, 2024
Posted by: Jackrabbit
from Vancouver
Overall it is ok. Makes decent espressos / coffees. It need strong coffee then just hit the espresso button once more. However the sensors are not so great. when it’s full of water, it’d sometimes tell you it’s empty. When there’s beans, it’d say to add beans; etc. The filter is over priced; I just go without. The water in my city is just fine. Otherwise the running cost is low. A bit of cleaning and oiling is needed very occasionally.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Works great! Tasty coffee and espresso
on January 5, 2024
Posted by: Linds
from Canada
I am so happy with my purchase. You definitely need to read the manual and follow the directions for setting up. It took a few espresso shots to work in the machine, but now each cup has lots of crema and tastes amazing. You can adjust each cup's temperature, strength, and amount of water.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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