Customer reviews from geappliances.com
GE Profile - 30" Built-In Gas Cooktop with 4 burners and Downdraft Vent - Black
Average customer rating
4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
11
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
2
75%of customers recommend this product.
(
12 out of
16)
Customer Reviews for GE Profile - 30" Built-In Gas Cooktop with 4 burners and Downdraft Vent - Black
Customer Rating
5
Wonderful Stovetop!
on December 24, 2024
Posted by: Chris1326
from Cold Springs, Nevada
Beautiful stovetop! This stovetop has elegance and a timeless look. The glass top is easily cleaned and looks seamless.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great stovetop! Minor installation issues.
on September 11, 2025
Posted by: Leo_9
from Manassas, VA
[This review was collected as part of a promotion.] I installed it myself as a homeowner and would give it five stars except that the holes for the four screws for the two under stove top brackets were stripped so all four screws would spend but would not come out. They just kept spinning in place. I finally got them out by forcing a thin metal putty knife under the screw heads as I spun the screws with my drill. Also, I had to use acetone to remove the residue left by the warning label that said not to lift the stove top by the vent hole. I did have an installer hook up the gas line. It looks great and is a joy to use.
I would recommend this to a friend!
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Not an exact replacement of prior model
on November 21, 2025
Posted by: Vinniec428
from Las vegas
[This review was collected as part of a promotion.] I had the prior GE profile cooktop with downdraft. GE said it will align and fit as my old one. This is false. The installers GE sent were clueless as to how to assemble the fan unit and the new model will not align to your existing venting in your kitchen island. The previous model had a round exhaust opening the new model has a rectangular open and the openings are not located in the same orientation. I had to custom fabricate venting to get the air to the outside.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, November 25, 2025
We’d like to provide clarification on cooktop installation. The specific installation requirements can vary depending on the model, and we recommend ensuring your cooktop follows the installation instructions described in the manual; those instructions start on page 15 and the manual is linked here: https://products-salsify.geappliances.com/image/upload/s--nl93nlT_--/e4kqgirzsp2fkn4bseya.pdf
While our Fit Guarantee covers the existing countertop cutout, it does not cover cooktop venting requirements. We have more information about the Fit Guarantee at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19629. After reviewing our system, we see you have also discussed this situation and a solution with a member of our team. If you need further assistance, we recommend continuing to work with that team member.
While our Fit Guarantee covers the existing countertop cutout, it does not cover cooktop venting requirements. We have more information about the Fit Guarantee at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19629. After reviewing our system, we see you have also discussed this situation and a solution with a member of our team. If you need further assistance, we recommend continuing to work with that team member.
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy install
on November 23, 2025
Posted by: Gmc1500
[This review was collected as part of a promotion.] Very easy install very good directions proper documentation cooktop worked great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great replacement cooktop
on January 12, 2026
Posted by: grnj
from New Jersey
It's hard to find a replacement for a gas downdraft cooktop, but this one is great! Burners are stronger than previous cooktop (not GE). Downdraft works much better, doesn't pull flames from burners. The burners are set higher above the surface than previous one. Easier to clean around igniters. Glass surface is nice, but hard to clean around the knobs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Installation of stovetop
on February 16, 2026
Posted by: Enid Levitt
from 281 Spruce St.
This was an installation nightmare. The brackets from GI did not match. I had to hire a master plumber to insure the fit. He was here for 8 hours and it cost me more than expected to fix the mismatched brackets and insure there were no gas leaks.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 19, 2026
We are sorry to hear of your installation experience with this cooktop. It is always advised to have a gas installer present when installing gas products, as it is important that your appliance is not leaking gas and is installed in accordance with local gas codes. We are however confident that this cooktop will serve you for many years to come.
Written by a customer while visiting geappliances.com