Customer reviews from geappliances.com
GE Profile - 30" Built-In Gas Cooktop with 4 burners and Downdraft Vent - Black
Average customer rating
4.1
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
9
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
2
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for GE Profile - 30" Built-In Gas Cooktop with 4 burners and Downdraft Vent - Black
Customer Rating
3
Loud fan
on January 18, 2024
Posted by: NickysGE
from Medford Oregon
Really loud fan! Sounds like a train! A product this expensive should be much more quiet!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 24, 2024
Hi there! We appreciate you taking the time to leave us a review. We are so sorry to hear that this cooktop has not lived up to your expectations due to the loud vent fan. This is not the consumer experience that we strive for, and we understand the importance of a new appliance operating at a lower noise level. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review.
Thank you for choosing GE Appliances for your home, and we hope you are able to enjoy your new cooktop for many years to come. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we hope you are able to enjoy your new cooktop for many years to come. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not liking it
on November 12, 2023
Posted by: SandyA73
from North Carolina
Honest feedback to product designers and QA testers. Overall the look and design is flawed, expected lot more from GE. The grill design is inferior to heat transfer. Why would you place GE Profile logo half hidden under the grill? When you switch on exhaust, it blows the flame such that it is impossible to get any heat for cooking. Plastic knobs are flimsy and could break anytime…
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 14, 2023
Hello - Thank you for reaching out and sharing your honest feedback. We're sorry to see that this cooktop didn't exceed your expectations. That is never the goal we are aiming for.
We are going to take this information and forward it over to our product team. This will allow them to note your feedback down and keep in mind improvements we can make for our models going forward. Again, we apologize about letting you down.
If you ever have any questions, feel free to reach out and we will be happy to help. - Jonathon@GEAppliances
We are going to take this information and forward it over to our product team. This will allow them to note your feedback down and keep in mind improvements we can make for our models going forward. Again, we apologize about letting you down.
If you ever have any questions, feel free to reach out and we will be happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Stovetop
on January 4, 2024
Posted by: ESigmon
from NC
Only had the stovetop for a couple days. I already see the surface shows fingerprints and smudges even after special cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good cooktop.
on November 13, 2024
Posted by: BeckiJ
from Texas
We had the same brand type cooktop when we built the house 16 years ago. It cracked, so we went with the same exact one. It cooks great. Looks beautiful. Is very hard to keep clean and every little splatter shows. I also struggle with food dropping down into the downdraft. Overall, am happy with the product and would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great, works Great!
on August 2, 2023
Posted by: Craigersmac
from Illinois
I lots exactly where we needed it to. It looks sharp and accents the cooking area.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Stylish, easy to operate and clean
on September 14, 2023
Posted by: gobbV
from Houston, TX
Excellent replacement for a 18 year old GE profile cooktop that needed to be replaced. Love how sleek it looks, easy to operate and clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
New cooktop
on November 15, 2023
Posted by: rozartiste
from mission viejo, ca
I just installed the gas cooktop today and so far it has worked well. It looks sleek in design and fits well with my kitchen decor. It fit perfectly in the countertop where my old cooktop was.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Stove
on December 23, 2023
Posted by: cook007
from Ashburn, VA
Its too early to do a review, its only a couple of weeks that we have started using it. It worked fine so far. Looks nice. And, easy to clean. The turn knob does 2 things - the first half of the rotation has the electric/fire spark going on at which the burning has to be started, and the second half of the rotation controls the gas for the burning fire. If some one rotates the knob quickly, they might end up going to far end that releases the gas without the fire. Some smartness could have been added to the knob to avoid this. The stove's downdraft exhaust is great. The stove is a little pricey.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com