Customer reviews from babybrezza.com
Baby Brezza - SuperFast Sterilizer Dryer - White/Black
Average customer rating
4.2
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
406
4 Stars
112
3 Stars
48
2 Stars
34
1 Star
46
57%of customers recommend this product.
(
26 out of
46)
Customer Reviews for Baby Brezza - SuperFast Sterilizer Dryer - White/Black
Customer Rating
5
Such a time saver!
on November 5, 2024
Posted by: Ea212
We love this sterilizer and dryer! Since we're bottle feeding and I'm pumping, it has been such a time saver for us. I can't imagine having to boil a pot of water and deal with all that, we just toss all the parts in the sterilizer and it's so easy and fast. Definitely a must-have baby product.
I would recommend this to a friend!
Written by a customer while visiting babybrezza.com
Customer Rating
4
Baby Brezza Superfast Sterilizer
on November 5, 2024
Posted by: Indiya H
Great Product!! Super easy to assemble and quick dry!
Written by a customer while visiting babybrezza.com
Customer Rating
2
Stops working
on November 6, 2024
Posted by: Ayesha W
Suddenly stops working while using it, now my sterlizer isnt working it has only been 10 days ive been using jt
Response from babybrezza.comBy Baby Brezza Team, November 12, 2024
We’re sorry to hear about the issue with your sterilizer. Since it's only been 10 days, it should still be under warranty. We recommend trying to reset the machine by unplugging it for a few minutes, then plugging it back in to see if that helps. If the issue persists, please contact our customer care team with your purchase details, and they will assist you in resolving the problem or guide you through the next steps for a replacement.
Written by a customer while visiting babybrezza.com
Customer Rating
3
Amazing timesaver but stopped working
on November 6, 2024
Posted by: Vesta M
I've been using for 5 months and loved the ease of use, a huge timesaver. The day before going back to work, it just stopped working. Tried troubleshooting and nothing is working. Hoping to get a replacement as I do think it's still worth a second try.
Response from babybrezza.comBy Baby Brezza Team, November 12, 2024
I'm sorry to hear that your Superfast Sterilizer Dryer stopped working, especially with right before heading back to work. It’s great to know it was a timesaver for you, and I understand how frustrating this must be. I recommend reaching out to our customer service team to discuss your warranty and the possibility of a replacement. We want to make sure you’re back to enjoying the convenience of the product as soon as possible!
Written by a customer while visiting babybrezza.com
Customer Rating
5
Life changing
on November 6, 2024
Posted by: Gabs
from Houston Tx
I got this right before my baby got here and honestly wouldn’t have it any other way, it saves me SO much time and it leaves my baby’s stuff squeaky clean.
I would recommend this to a friend!
Written by a customer while visiting babybrezza.com
Customer Rating
5
Great Product
on November 7, 2024
Posted by: kenzi
from Texas
The best product I have ever had in my life, it saves me a lot of time drying and sterilizing. As a first-time mother, I am very satisfied and very happy with this sterilizer. The truth is that I recommend it a thousand times.
I would recommend this to a friend!
Written by a customer while visiting babybrezza.com
Customer Rating
1
Is not drying
on November 10, 2024
Posted by: Frankie L
We've had the machine for two weeks and the bottles or parts never come out dry on one cycle. I often have to run the drying cycle 1-2 times to make sure the bottles and parts are all dry. I've also went down to clean up to 3 bottles so the machine isn't overcrowded with the same results. It's very frustrating. Hopefully we find a solution to this issue soon.
Response from babybrezza.comBy Baby Brezza Team, November 12, 2024
We’re sorry to hear that you're experiencing drying issues with your Superfast Sterilizer Dryer. It’s understandable how frustrating it can be when the bottles and parts don’t come out fully dry after one cycle. Running the drying cycle multiple times can certainly take up extra time and effort.
It’s possible that the issue could be related to the load size, the machine's venting, or the water level during the cycle. If you’re still experiencing issues despite running the dryer with a smaller load, it may be a good idea to reach out to our support team so they can help troubleshoot and suggest further steps.
We’re here to help, and we’ll do everything we can to ensure your Superfast Sterilizer Dryer works as efficiently as possible.
It’s possible that the issue could be related to the load size, the machine's venting, or the water level during the cycle. If you’re still experiencing issues despite running the dryer with a smaller load, it may be a good idea to reach out to our support team so they can help troubleshoot and suggest further steps.
We’re here to help, and we’ll do everything we can to ensure your Superfast Sterilizer Dryer works as efficiently as possible.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Brand New Defective Unit
on November 11, 2024
Posted by: Daniel H
This was purchased as gift, turned on for first time and does not work
Response from babybrezza.comBy Baby Brezza Team, November 12, 2024
We’re sorry to hear that your Superfast Sterilizer Dryer isn’t working as expected. We understand how disappointing it can be to receive a gift and have it not function right out of the box.
Since the machine is not turning on, we recommend reaching out to our customer support team, and they will guide you through troubleshooting or offer a solution. Additionally, we’d be happy to check if it’s eligible for a replacement or assist with warranty options.
Please provide the purchase details if possible, and we’ll ensure the issue is resolved as quickly as possible. Thank you for bringing this to our attention!
Since the machine is not turning on, we recommend reaching out to our customer support team, and they will guide you through troubleshooting or offer a solution. Additionally, we’d be happy to check if it’s eligible for a replacement or assist with warranty options.
Please provide the purchase details if possible, and we’ll ensure the issue is resolved as quickly as possible. Thank you for bringing this to our attention!
Written by a customer while visiting babybrezza.com