Customer reviews from babybrezza.com
Baby Brezza - SuperFast Sterilizer Dryer - White/Black
Average customer rating
4.2
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
406
4 Stars
112
3 Stars
48
2 Stars
34
1 Star
46
57%of customers recommend this product.
(
26 out of
46)
Customer Reviews for Baby Brezza - SuperFast Sterilizer Dryer - White/Black
Customer Rating
1
Doesn’t work
on June 21, 2024
Posted by: Ann D
Literally did not work straight out of the box. Brand new, I followed every instruction to the very last detail and it doesn't sterilize or dry anything. Very disappointed and it is not worth the money
Response from babybrezza.comBy Baby Brezza Team, June 24, 2024
I'm truly sorry to hear about your experience with the Superfast Sterilizer. It’s disappointing that it didn’t work straight out of the box despite following the instructions carefully. This is not the experience we want for our customers. Please reach out to our customer service team, and we'll make this right for you. Your satisfaction is very important to us.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Sterilizer Broke
on June 24, 2024
Posted by: Mailin H
Sterilizer broker after using it just three times.
Response from babybrezza.comBy Baby Brezza Team, July 3, 2024
I'm sorry to hear about the issue with your Superfast sterilizer breaking after only three uses. This is not typical of our product's performance, and we apologize for any inconvenience caused. Please contact our customer service team so we can assist you with a resolution or replacement as quickly as possible. Your satisfaction is important to us, and we appreciate your patience as we address this matter.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Best sterilizer and dryer
on June 25, 2024
Posted by: Sheila S
We love this product! Helps us out with drying and keeping our baby safe.
Written by a customer while visiting babybrezza.com
Customer Rating
5
It’s a miracle machine
on June 25, 2024
Posted by: Collin O
When my wife bought this I was skeptical because I didn't think it was necessary, but this machine is a miracle! I underestimated the amount of bottles, breast pump parts, pacifiers, etc we would go through in a day and this machine makes getting everything prepped super easy. I do highly recommend distilled water, but if not available just keep a spray bottle with vinegar and the heating dish cleans up easy.
I literally use this the most out of any gadget in my kitchen and it's really saved me when I ran out of bottles and needed to get one clean and ready quick!
Written by a customer while visiting babybrezza.com
Customer Rating
1
Won’t turn on.
on June 27, 2024
Posted by: Colby R
Just opened box and cannot get power to machine. Faulty product.
Response from babybrezza.comBy Baby Brezza Team, July 3, 2024
We apologize for the inconvenience caused by the issue with your Superfast sterilizer. Please reach out to our customer service team immediately so we can assist you with a replacement or resolution. Your satisfaction is our priority, and we appreciate your patience as we resolve this matter for you.
Written by a customer while visiting babybrezza.com
Customer Rating
5
quick and spotless drying
on June 30, 2024
Posted by: Carrie J
Having this machine makes washing out bottles and making sure they're dry and ready so easy. 100% recommend.
Written by a customer while visiting babybrezza.com
Customer Rating
3
Super fast sterilizer dryer
on July 1, 2024
Posted by: Bri J
On our second machine in 3 months after the first one died after only a month of use
Response from babybrezza.comBy Baby Brezza Team, July 3, 2024
We're sorry to hear about your experience with our Super Fast Sterilizer Dryer. This isn't the standard we strive for. Please contact our customer service team so we can assist you with a resolution. Thank you for your feedback.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Not sanitizing
on July 3, 2024
Posted by: Nick D
It won't sanitize out of the box. Filled to water line with measuring cup
Response from babybrezza.comBy Baby Brezza Team, July 11, 2024
Thank you for your feedback on our Superfast Sterilizer. We’re sorry to hear that it isn’t sanitizing properly right out of the box.
Please ensure you have followed all the setup instructions carefully. If the issue persists, contact our customer support team for assistance. We will prioritize your case to ensure a swift resolution.
We appreciate your patience and understanding.
Please ensure you have followed all the setup instructions carefully. If the issue persists, contact our customer support team for assistance. We will prioritize your case to ensure a swift resolution.
We appreciate your patience and understanding.
Written by a customer while visiting babybrezza.com