Customer reviews from babybrezza.com
Baby Brezza - SuperFast Sterilizer Dryer - White/Black
Average customer rating
4.2
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
406
4 Stars
112
3 Stars
48
2 Stars
34
1 Star
46
57%of customers recommend this product.
(
26 out of
46)
Customer Reviews for Baby Brezza - SuperFast Sterilizer Dryer - White/Black
Customer Rating
4
Great But Had Issue
on August 5, 2023
Posted by: Angelo R
Product is fantastic but was forced to be a replacement unit because of burning metal smell.
Written by a customer while visiting babybrezza.com
Customer Rating
4
Love It But Smells After Few Uses
on August 6, 2023
Posted by: Shirley Yvette C
Love the product but has metal/ burnt plastic smell after been using. Even thought only use distilled water and have descaled it.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Fast, Clean And Smart
on August 8, 2023
Posted by: Naomi E
We love our fast 10 min sterilizer! We go though 8 bottles a day so this machine makes our lives run smoother and better! Thank you breeza!
Written by a customer while visiting babybrezza.com
Customer Rating
3
Doesn't Dry Well
on August 9, 2023
Posted by: Elizabeth M
I had another baby breeza that broke after 4 years. I’ve had this one for less than a month and I’ve noticed it never fully dries the top rack which is annoying bcuz I have to dry those parts by hand. I never had to do that with my older sterilizer
Written by a customer while visiting babybrezza.com
Customer Rating
1
Not a good quality
on August 25, 2023
Posted by: PH
It stopped work after 2 months... but the idea of the product is awesome. I thought it was only my machine but at least 4 friends confirmed the same, that the machine stopped working in 2-3 months.
Written by a customer while visiting babybrezza.com
Customer Rating
2
Great while it lasted
on September 4, 2023
Posted by: Jules
from New Hampshire
I've purchased two of these machines. The first one barely lasted a year. I called customer service and sent a video of my issues so they sent a replacement. The new machine lasted about 90 days. Neither machine dried the bottles well. Convenience is nice but I wish the quality was better.
No, I would not recommend this to a friend.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Horrible
on October 3, 2023
Posted by: Noemi
I received this as a gift from my baby shower and I loved it at first. After using it for a month I was using the dryer setting and my house started smelling like burnt plastic! This product had burnt all of the bottles so I had to buy new ones!
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, October 26, 2023
We greatly appreciate you reaching out to us to share your experience with the Superfast sterilizer dryer. We deeply regret the incident of plastic smell on your unit. Your safety and contentment are our highest priorities.
While we've addressed the root cause in newer models, we suggest contacting our customer care team. Our team is prepared to assist you at every phase, and we can work to ensure your machine is replaced.
Once more, we extend our sincere apologies for any inconvenience this situation has caused. We thank you for your understanding and cooperation.
If you have any questions or require further assistance, please don't hesitate to reach out to us.
Baby Brezza
While we've addressed the root cause in newer models, we suggest contacting our customer care team. Our team is prepared to assist you at every phase, and we can work to ensure your machine is replaced.
Once more, we extend our sincere apologies for any inconvenience this situation has caused. We thank you for your understanding and cooperation.
If you have any questions or require further assistance, please don't hesitate to reach out to us.
Baby Brezza
Written by a customer while visiting babybrezza.com
Customer Rating
1
Stops working properly after 1 month!!
on October 14, 2023
Posted by: Cici
from Simi valley, ca
Started to smell like burnt plastic. What a waste of money
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, October 25, 2023
Thank you for getting in touch with us concerning your experience with the Superfast sterilizer dryer. We are deeply apologetic for the smell of burnt plate. Your safety and satisfaction are of the utmost importance to us.
Our team has already initiated contact with you to advise of the resolution. While we have already addressed the root cause of this issue in newer models, you won't need to worry about experiencing this again.
Should you have any questions, please don't hesitate to contact our customer care team.
Baby Brezza Team.
Our team has already initiated contact with you to advise of the resolution. While we have already addressed the root cause of this issue in newer models, you won't need to worry about experiencing this again.
Should you have any questions, please don't hesitate to contact our customer care team.
Baby Brezza Team.
Written by a customer while visiting babybrezza.com