Machine costs us more in formula and aggravation than if we just made the bottle by hand
Response from babybrezza.comBy CS, November 26, 2025
We're very sorry to hear about the issue you're experiencing. Please reach out to our Customer Care team for assistance. All our machines come with a 12-month warranty, or 18 months if purchased directly from us.
I loved my big formula until it got an E4 error outside of warranty. I had this for travel so I pulled it out. The measuring wheel is always in the wrong position when I go to change the funnel. It is always half open to the dispensing hole. No matter how many times I correct the problem, it continues to occur. This means the measurements are off and the formula is open to contamination. Very disappointed.
Response from babybrezza.comBy CS, December 4, 2025
We're so sorry to read about your experience. The hole to the funnel should always be closed; if not, it is considered a malfunction, as the hole should only be open while it rotates. We apologize for this issue; this can be the cause of inaccurate dispensing too. All of our machines have a 12-18 month warranty. Please reach out to our customer care team if there is something that we can do to help you.