Love this product, except all of a sudden it seems like it’s not putting as much formula even though it’s on the right setting. I just cleaned it and then this started happening.
I would recommend this to a friend!
Response from babybrezza.comBy Baby Brezza Team, November 6, 2023
Thank you for your feedback regarding our Baby Brezza Formula Pro Mini. We understand that you've encountered an issue with the machine's dispensing of formula. We're sorry to hear that you've been experiencing this inconsistency after a cleaning cycle.
To ensure your Formula Pro Mini continues to work at its best, here are some steps you can take:
Double-Check Settings: Make sure that the settings are correctly adjusted for the formula you are using. Sometimes, a simple oversight can affect the dispensing amount.
Thorough Cleaning: While you mentioned cleaning the machine, it's essential to ensure all components, including the funnel, water tank, and powder container, are thoroughly clean and free of any residue.
Formula Container: Ensure that the formula container is properly seated in the machine and the formula is above the min line.
Regular Maintenance: Regularly maintain and clean the machine as per the user manual's instructions.
Should the issue persist despite these steps, please don't hesitate to reach out to our customer support team. They can provide further assistance and ensure your Baby Brezza Formula Pro Mini is operating optimally.
Your satisfaction is crucial to us, and we appreciate your support of our products. We hope to resolve this issue for you promptly so you can continue to enjoy the convenience our Formula Pro Mini brings to your daily life.
If you have any questions or require further assistance, please feel free to contact us anytime.