Customer Reviews for Baby Brezza - Formula Pro Mini - White/Black
Customer Rating
2
Disappointed
on December 6, 2023
Posted by: mlh
from Tennessee
I added this to my registry thinking it would take up less space and be useful once I had my first baby. I was gifted it and unfortunately, it is a piece of crap. One night, it didn’t even mix the formula in even though there was plenty of formula in the top container and it was well above the minimum line. In addition, it leaks constantly and randomly. It’ll be hours since I made a bottle and I will come back to a puddle in the bottom and it’s usually spilled out all over my counter. I have to put paper towels down every time. In addition, the funnel says it only has to be cleaned every 4 bottles, but it is more like every 2 bottles, so it’s absolutely necessary to have additional funnels on hand. I would just recommend splurging for the regular one over this piece of junk.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, December 7, 2023
Thank you for sharing your experience with our formula pro mini, and we sincerely apologize for the challenges you've encountered. We understand how crucial a reliable product is, especially for new parents.
We're genuinely sorry to hear about the issues with formula mixing and leaking. This falls short of the high standards we set for our products, and we take your feedback seriously. To address these concerns, we would appreciate the opportunity to assist you further. If you could kindly reach out to our customer support team, we will work diligently to understand and resolve the issues you've faced.
Your satisfaction is our priority, and we value your input as it guides our continuous improvement. We appreciate your patience and the chance to make this right for you.
I absolutely love my baby breeza. It's probably my most favorite baby product and goes everywhere with us. It's a lifesaver during those sleepless nights and also is useful with the older kiddo that helps babysit at times! Highly recommend. Only other advise is that you make sure you are cleaning/checking where water can slip in at due to possible mold
Hi there, I love the Baby Breeza mini formula dispenser but after only owning it for 3 months a piece of the container where you place the formula in broke off. Therefore it no longer works. I tried looking online to replace it but did not see one for the mini formula product.
Response from babybrezza.comBy Baby Brezza Team, December 4, 2023
Please reach out to our customer care team to receive a courtesy replacement lid. Thank you for your patronage.