Customer Reviews for Baby Brezza - Formula Pro Mini - White/Black
Customer Rating
1
Useless product - wont suggest buying
on December 27, 2023
Posted by: Dev
from Seattle
I bought a month ago and it proved useless as the formula came out as not warm enough and also I found formula clots ( possible bacteria / fungi prone ) created in the powder dispenser cannot be washed everytime. Yes, I did wash the funnel as suggested. They refused to refund me, asking me replicate the issue although I had cleaned and packed the stuff . Ridiculous. Overall its a low utility product .Much easier to separately warm water and mix
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, December 28, 2023
We appreciate your feedback regarding your recent experience with the Baby Brezza Formula Pro Mini, and we want to assure you that we take your concerns seriously.
Regarding the temperature settings, it's important to note that the Formula Pro Mini comes with a single temperature setting, which differs from the capabilities of the standard Formula Pro Advanced. We acknowledge that formula clumping can occur, especially with certain specialty formulas that are low in lactose, such as hypoallergenic types.
Our request for issue replication is aimed at providing targeted assistance. In our experience, incorrect setup configurations can contribute to the challenges you've encountered. By replicating the issue, we aim to troubleshoot and identify potential solutions.
Thank you for your understanding and cooperation. We look forward to working with you to ensure your experience with the Baby Brezza Formula Pro Mini meets your expectations.