Customer Reviews for Baby Brezza - Formula Pro Mini - White/Black
Customer Rating
2
Leaking Water From Top
on September 6, 2024
Posted by: Adam M
Not sure why but we've woken up to a puddle of water 3 straight times after using the brezza.
Response from babybrezza.comBy Baby Brezza Team, September 25, 2024
We’re sorry to hear that you’ve experienced puddles of water after using the Formula Pro Advanced Mini. This is certainly not the experience we want for our customers. It’s possible that there may be an issue with the machine that needs to be addressed. Please ensure that all components are properly secured and check for any blockages that might be causing the excess water. If the problem persists, we recommend reaching out to our customer support team for further assistance. Your satisfaction is important to us, and we want to ensure that your machine functions as intended. Thank you for bringing this to our attention!
Really enjoyed the product while it worked. Four months in and I had two error messages that I was unable to fix.
Response from babybrezza.comBy Baby Brezza Team, September 25, 2024
We are sorry to hear that you experienced an issue with the formula pro mini. All of our products come with a 12 month warranty. If you haven't, please contact our customer care team as we would love to assist and make it right.