Customer Reviews for Baby Brezza - Formula Pro Mini - White/Black
Customer Rating
3
Ms.
on September 27, 2024
Posted by: Tonya W
easy to use AFTER you figure out how and where to find the information on the powder setting. Also, I felt led to believe it fit bottles smaller than 9oz. It ONLY fits 4oz bottles unless you buy the stand.
Why do I have to go on the website to figure out what powder setting to do. This is stupid.
Response from babybrezza.comBy Baby Brezza Team, October 25, 2024
We understand the frustration. Powder settings are listed on the website to ensure accuracy and account for any formula updates over time. This way, you have the most reliable information, ensuring formula consistency and safe feeding for your baby. We’re continually looking for ways to improve user experience, and your feedback is appreciated.
I don't think my mini heats the water as it serves. It does also need an extra couple shakes once it's in the bottle. Overall it saves my time from prepping bottle.
This machine is defective and the top lock keeps snapping off and breaking. Have had to replace it multiple times.
Response from babybrezza.comBy Baby Brezza Team, September 25, 2024
We apologize for the repeated issues you've experienced with your Formula Pro Mini. The top lock snapping off is certainly not typical, and it’s frustrating that you’ve had to deal with this multiple times. We’d like to make this right for you. Please reach out to our customer support team so we can investigate further and explore replacement options or possible solutions to prevent this from happening again. Thank you for your patience, and we appreciate your feedback.