Customer Reviews for Baby Brezza - Formula Pro Mini - White/Black
Customer Rating
1
Broke after a few months
on January 11, 2025
Posted by: Chase K
Loved the product at first but it started dispensing incorrect proportions of water/formula after a few months
Response from babybrezza.comBy Baby Brezza Team, January 13, 2025
Thank you for sharing your feedback, and we're sorry to hear about the issues you've experienced with the Formula Pro Mini. We understand how important it is for your product to dispense accurate proportions, especially when it comes to feeding. Since your product is covered by a 12-month warranty, we encourage you to contact our customer service team for troubleshooting or assistance with a replacement. We’re here to help and want to make sure your experience is a positive one!
I was starvinf my child for 1 month straight . i used the correct setting as well.
Response from babybrezza.comBy Baby Brezza Team, January 13, 2025
I’m so sorry to hear about your experience with the Formula Pro Mini, and we sincerely apologize for the frustration this has caused you. We understand how important it is to feed your child correctly and promptly. We are confident that as long as the correct setting is used and you set up and maintain it properly, it will work as intended. Please contact our customer care team as your experience is very important to us, and we want to ensure you get the support you need. Thank you for your patience and understanding.