Customer reviews from Mattel Shop
Fisher-Price - Soothe 'n Snuggle Otter - Brown
Average customer rating
4.3
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
40
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
4
91%of customers recommend this product.
(
51 out of
56)
Customer Reviews for Fisher-Price - Soothe 'n Snuggle Otter - Brown
Customer Rating
5
So cute
on December 17, 2020
Posted by: MemawKaren
from Myrtle Beach, SC, United States
[This review was collected as part of a promotion.] I really like it a lot , the belly moves like it breathing and plays music to help soothe her at night as I’m walking away and what’s nice is she will be able to snuggle it once she get little older cause so soft.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Perfect little sleep companion
on December 19, 2020
Posted by: Debrae
from Houston, Texas
[This review was collected as part of a promotion.] I chose this for my 20 month old granddaughter as something to aid in getting her to settle down for a nap as I babysit her during the work week.
Not only does it work, my granddaughter loves carrying it around with her while she’s awake!
The otter is larger than it appears online but is a nice size for cuddling and I appreciate that the facial features are embroidered on instead of plastic that can get scraped up or pulled off with wear. The sound features are soothing and not too loud. At 20 months, my granddaughter laughs at the otter’s tummy going up and down but I imagine it would be rhythmic and soothing to a newborn or younger baby. The light function has a nice glow that is visible during normal daylight and just right at night. Overall, I’m very impressed with this otter and think it would be a cute, yet useful, baby shower gift! I wish my granddaughter had it from birth so that they could grow up together!
If your baby is older, don’t let them see how you unvelcro the otter’s back to access the settings or change batteries. My granddaughter now rarely leaves the Velcro closed and she’s able to easily press all the buttons so I that I find myself having to reset the desired functions before nap time.
Not only does it work, my granddaughter loves carrying it around with her while she’s awake!
The otter is larger than it appears online but is a nice size for cuddling and I appreciate that the facial features are embroidered on instead of plastic that can get scraped up or pulled off with wear. The sound features are soothing and not too loud. At 20 months, my granddaughter laughs at the otter’s tummy going up and down but I imagine it would be rhythmic and soothing to a newborn or younger baby. The light function has a nice glow that is visible during normal daylight and just right at night. Overall, I’m very impressed with this otter and think it would be a cute, yet useful, baby shower gift! I wish my granddaughter had it from birth so that they could grow up together!
If your baby is older, don’t let them see how you unvelcro the otter’s back to access the settings or change batteries. My granddaughter now rarely leaves the Velcro closed and she’s able to easily press all the buttons so I that I find myself having to reset the desired functions before nap time.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
ADORABLE LIFELIKE SLOTH~GLOWS/30 TUNES!
on December 20, 2020
Posted by: THATBABY
from Tucson, Arizona
[This review was collected as part of a promotion.] ADORABLE FISHER PRICE NIGHTTIME/NAPTIME LIFELIKE SLOTH~Soft & GLOWS/30 TUNES (real life-like moving stomach) sleeping buddy. He clearly is happy going to bed with his new pal ha. Theres many options this bedtime pal comes with as far as modes & melodies, excited to continue to explore!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Love this toy
on December 21, 2020
Posted by: Pattymomof4
from Brentwood California
[This review was collected as part of a promotion.] My daughter has problems staying sleep at night and this toy helps her go to sleep with the music and heart beat sounds . And the belly rising helps as well it’s like a stimulating feature to help sleep
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
3
Love it
on December 29, 2020
Posted by: nirabeans
from Aurora CO
[This review was collected as part of a promotion.] That packaging was so cute and it was so easy to get out of the packaging. My grand baby loved that it lite up and played music. The only that i would suggested is that you add a little more stuffing and a turn off switch. But over all we loved it.
I would recommend this to a friend!
Response from Mattel ShopBy mattel, December 30, 2020
Thank you for your feedback!
Written by a customer while visiting Mattel Shop
Customer Rating
2
Very Disappointed
on April 17, 2021
Posted by: Disappointed314
from St. Louis, MO
My 5 week old loved this laying next to him- it really did soothe him. BUT it stopped working after using it for 2 weeks! He is a newborn, so I’m pretty sure he didn’t break it while it was laying next to him. It would definitely be 5 stars if it was defective.
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, April 19, 2021
We're sorry your Soothe 'n Snuggle Otter isn't working! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
2
My son loved it!
on May 6, 2022
Posted by: Booga
from Lockport, NY
I bought this otter for my newborn son and it stopped working after 3 weeks. I had noticed when we first turned the tummy feature on that it made a clicking sound, my newborn didn't mind. I have changed the batteries multiple times because it won't stay on for more than 5 seconds. My son really loved this
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, May 9, 2022
Sorry to hear that! Give us a call so we can help at 800.432.5437
Written by a customer while visiting Mattel Shop
Customer Rating
2
Adorable but did not work properly for long
on December 4, 2022
Posted by: CStone4
This was the first “friend” I got for my baby. I saw it in an ad and needed to have it for him when he arrived. We were so excited about it, but after maybe three uses, the up and down breathing motions stopped. Now, to use the other functions, you have to open the back and not use the button on the otter’s belly. I loved it but am slightly disappointed in it.
Response from Mattel ShopBy Mattel Consumer Services, December 5, 2022
Sorry for any disappointment this has caused. Our Consumer Services team is happy to help! They can be reached by phone at 1-800-432-5437 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop