Customer reviews from Nanit
Nanit - Pro Smart Baby Monitor & Flex Stand - White
Average customer rating
4.5
(598 Reviews)
Rating breakdown 598 reviews
5 Stars
443
4 Stars
81
3 Stars
23
2 Stars
17
1 Star
34
Customer Reviews for Nanit - Pro Smart Baby Monitor & Flex Stand - White
Customer Rating
2
We were very excited about
on December 14, 2025
Posted by: mom
We were very excited about our Nanit to start. However, we will not be planning a renewal after our trial subscription service is up, in fact I can’t imagine how much further disappointment I would feel if we had paid extra for the subscription at this time. Footage and recording is spotty, notifications very delayed and we find it doesn’t capture or alert us in moments we really would like/need to see (like baby getting stuck in spindles or doing a full 180/360 in the crib). I’ve tried all of the reset tricks and tips and we have great internet connection- I’ve even followed some tips from a Reddit rabbit hole. Sometimes even long after we have left the house and shut off the camera we will be notified of a “cry” at the crib. Despite adjusting notification sensitivity and troubleshooting we still run into issues. Honestly might trade this in for a non wifi old school monitor. Sad to say I’m very disappointed after how highly rated and reviewed this product is.
Written by a customer while visiting Nanit
Customer Rating
5
Necessary for all parents
on December 14, 2025
Posted by: Elizabeth R.
I absolutely love having my Nanit. It is the most important item on a baby registry. Being able to see my baby sleeping from any other place in my house makes night time and nap time stress free.
Written by a customer while visiting Nanit
Customer Rating
5
Great Monitor!
on December 14, 2025
Posted by: Jessica K.
We loved our monitor so much we got it for our best friends. Highly recommend!
Written by a customer while visiting Nanit
Customer Rating
5
A way to have a priceless connection each day!
on December 15, 2025
Posted by: Frances S.
I love this because I live 1500+ miles away and I get to to see my clever little 2year old granddaughter get up and go to bed every day.
Written by a customer while visiting Nanit
Customer Rating
1
Overpriced Subscription! Stay away.
on December 16, 2025
Posted by: Regretted B.
Subscription is way overpriced. Also, if you have two cameras you now have to double the cost of an already overpriced system. I don't want or need all the gimmicks, just basic knowledge of activity.
Written by a customer while visiting Nanit
Customer Rating
1
Expensive camera, known hardware defect, terrible
on December 17, 2025
Posted by: Logan S.
I bought a Nanit camera and have paid for the subscription for three years. Recently the Wi-Fi/reset button got stuck — which I later learned is a known issue with this model. I contacted Nanit’s support and was told they won’t repair or send a replacement because of warranty rules. Even though this is a recurring manufacturing problem, they refused to help.
I expected better for such an expensive device and ongoing subscription fees. If you value reliable hardware and responsive support, look elsewhere.
I expected better for such an expensive device and ongoing subscription fees. If you value reliable hardware and responsive support, look elsewhere.
Written by a customer while visiting Nanit
Customer Rating
4
I love it, but…
on December 17, 2025
Posted by: Nathalia K.
As a first-time mom, I truly love the Nanit. It gives me so much peace of mind and makes me feel closer to my baby even when I’m not in the room. The image quality and features are amazing, and the app is very intuitive once everything is set up.
That said, I did find the installation a bit challenging at first, and occasionally I notice that the camera gets warm. Overall, it’s an excellent product and I would definitely recommend it to other parents. With small improvements in setup and temperature control, it would be absolutely perfect.
Written by a customer while visiting Nanit
Customer Rating
5
Nanit review
on December 17, 2025
Posted by: Marlyn M.
as a parent who's been through the sleepless nights and constant worry, let me tell you about the Nanit baby monitor. It's seriously a game-changer. The video quality is crystal clear, even in the dark, so you can actually see what your little one is up to. But the real magic is in the insights it gives you. It tracks your baby's sleep patterns, tells you how long they slept, and even gives you tips on how to improve their sleep. It's like having a sleep consultant in your nursery! Plus, the app is super user-friendly, and you can check in from anywhere. Trust me, if you're looking for peace of mind and a better night's sleep, the Nanit is worth every penny.
Written by a customer while visiting Nanit