Customer reviews from Nanit
Nanit - Pro Smart Baby Monitor & Flex Stand - White
Average customer rating
4.5
(1,953 Reviews)
Rating breakdown 1,953 reviews
5 Stars
1,410
4 Stars
285
3 Stars
101
2 Stars
59
1 Star
98
Customer Reviews for Nanit - Pro Smart Baby Monitor & Flex Stand - White
Customer Rating
5
Necessary for all parents
on December 14, 2025
Posted by: Elizabeth R.
I absolutely love having my Nanit. It is the most important item on a baby registry. Being able to see my baby sleeping from any other place in my house makes night time and nap time stress free.
Written by a customer while visiting Nanit
Customer Rating
5
Great Monitor!
on December 14, 2025
Posted by: Jessica K.
We loved our monitor so much we got it for our best friends. Highly recommend!
Written by a customer while visiting Nanit
Customer Rating
5
A way to have a priceless connection each day!
on December 15, 2025
Posted by: Frances S.
I love this because I live 1500+ miles away and I get to to see my clever little 2year old granddaughter get up and go to bed every day.
Written by a customer while visiting Nanit
Customer Rating
1
Overpriced Subscription! Stay away.
on December 16, 2025
Posted by: Regretted B.
Subscription is way overpriced. Also, if you have two cameras you now have to double the cost of an already overpriced system. I don't want or need all the gimmicks, just basic knowledge of activity.
Written by a customer while visiting Nanit
Customer Rating
1
Expensive camera, known hardware defect, terrible
on December 17, 2025
Posted by: Logan S.
I bought a Nanit camera and have paid for the subscription for three years. Recently the Wi-Fi/reset button got stuck — which I later learned is a known issue with this model. I contacted Nanit’s support and was told they won’t repair or send a replacement because of warranty rules. Even though this is a recurring manufacturing problem, they refused to help.
I expected better for such an expensive device and ongoing subscription fees. If you value reliable hardware and responsive support, look elsewhere.
I expected better for such an expensive device and ongoing subscription fees. If you value reliable hardware and responsive support, look elsewhere.
Written by a customer while visiting Nanit
Customer Rating
4
I love it, but…
on December 17, 2025
Posted by: Nathalia K.
As a first-time mom, I truly love the Nanit. It gives me so much peace of mind and makes me feel closer to my baby even when I’m not in the room. The image quality and features are amazing, and the app is very intuitive once everything is set up.
That said, I did find the installation a bit challenging at first, and occasionally I notice that the camera gets warm. Overall, it’s an excellent product and I would definitely recommend it to other parents. With small improvements in setup and temperature control, it would be absolutely perfect.
Written by a customer while visiting Nanit
Customer Rating
5
Nanit review
on December 17, 2025
Posted by: Marlyn M.
as a parent who's been through the sleepless nights and constant worry, let me tell you about the Nanit baby monitor. It's seriously a game-changer. The video quality is crystal clear, even in the dark, so you can actually see what your little one is up to. But the real magic is in the insights it gives you. It tracks your baby's sleep patterns, tells you how long they slept, and even gives you tips on how to improve their sleep. It's like having a sleep consultant in your nursery! Plus, the app is super user-friendly, and you can check in from anywhere. Trust me, if you're looking for peace of mind and a better night's sleep, the Nanit is worth every penny.
Written by a customer while visiting Nanit
Customer Rating
4
Great for Babies
on December 20, 2025
Posted by: NICOLE D.
I am in love with my nanit. I love everything in th app that we can do for monitoring. Now that we are in a toddler bed I wish there was a way to flag different instances. For example if she falls out of bed and we put her back in. It is phenomenal for infant and baby settings but hasn't really grown with us in a way that I had hoped.
Written by a customer while visiting Nanit