Customer reviews from Nanit
Nanit - Pro Smart Baby Monitor & Flex Stand - White
Average customer rating
4.5
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
339
4 Stars
60
3 Stars
19
2 Stars
15
1 Star
26
Customer Reviews for Nanit - Pro Smart Baby Monitor & Flex Stand - White
Customer Rating
4
We generally really like the
on October 17, 2025
Posted by: mom
We generally really like the Nanit. We got it when our baby was 1 year old after using a different monitor for the first year because we wanted one that would alert us when she woke up in the morning, or needed us in the night, but not let us hear every little sound she was making. The Nanit is generally good at this but the notifications aren't as configurable as the Nanit site would lead you to believe and we have had to set up a few different custom automations to make it work the way we want. Overall, it is an improvement now that we have an older baby and it can warn us if she is standing in her crib, but it still has a lot of room for improvement in configuring and customizing the notifications.
Written by a customer while visiting Nanit
Customer Rating
5
We finally moved our 5
on October 17, 2025
Posted by: dad
We finally moved our 5 month old baby to his own room because NO ONE was getting sleep and I was breaking. I had planned to have him sleep in our room until 1 year, but it just wasn’t working. My husband got Nanit to make the transition bearable for me. The first night in his own room, our baby slept soundly for 8 hours! I couldn’t believe it! While he slept through the night for the first time ever, I watched him on my Nanit phone app throughout the night with tears in my eyes. He baby didn’t need me right beside him all night after all! Haha! We are all finally getting sleep again. What a dream! Literally! :)
Written by a customer while visiting Nanit
Customer Rating
3
Missing Key Functionality
on October 18, 2025
Posted by: Samantha S.
We really love the camera but the wish the caregiver team could have access to add in activities such as feedings, diaper changes, medications, etc. This feature is only available with full access which we are not comfortable giving to our babysitters. Otherwise the camera is great.
Written by a customer while visiting Nanit
Customer Rating
4
Functional to an extent
on October 18, 2025
Posted by: Daniela M.
I got the Nanit to have at home and travel with but didn’t realize I need a hotspot to work at every hotel. The zoom quality is no good and rewinding the footage takes a long time.
It’s a good standard camera but I wouldn’t have bought this if I knew how limited in use it would be.
I will say it’s a nice sleek design, portable physically and nice to look at when I’m at work and baby is with caretaker during the day.
Written by a customer while visiting Nanit
Customer Rating
3
Too high tech & buggy for us.
on October 18, 2025
Posted by: Jennifer K.
I purchased the Nanit after a friend highly recommended it, and I can see why many parents love it—it has some great features and a sleek setup. For us, though, it just wasn’t the right fit.
We found the monitor connection through the browser to be unreliable—it often froze or lagged, which made it difficult to use consistently. The notifications also felt overly sensitive, alerting us to even the smallest movements near the crib. Additionally, since the system relies on phones or laptops as the viewing device, it didn’t work well for us as we prefer to put our phones away during downtime.
One thing we did really like was the stand—it provided a great, clear view of the crib and felt thoughtfully designed.
In the end, we decided to return the Nanit and go with a more basic monitor that better fits our needs.
Written by a customer while visiting Nanit
Customer Rating
5
Dream for parents peace of mind
on October 18, 2025
Posted by: Georgina W.
We love our nanit for 24:7 assurance that we can get a clear and reliable feed our baby is safe
Written by a customer while visiting Nanit
Customer Rating
5
Keeping in touch
on October 19, 2025
Posted by: Jean
I do not live in the same state as my grandchildren. The Nanit allows me to see them during their mornings and evenings and also allows me to interact with them. It’s truly a blessing to have this technology.
Written by a customer while visiting Nanit
Customer Rating
2
Internet connection is unstable. Had
on October 19, 2025
Posted by: there
Internet connection is unstable. Had to fully restart it a couple times to reconnect in the previous week
Written by a customer while visiting Nanit