Customer reviews from Nanit
Nanit - Pro Smart Baby Monitor & Flex Stand - White
Average customer rating
4.5
(2,418 Reviews)
Rating breakdown 2,418 reviews
5 Stars
1,737
4 Stars
366
3 Stars
130
2 Stars
68
1 Star
117
99%of customers recommend this product.
(
88 out of
89)
Customer Reviews for Nanit - Pro Smart Baby Monitor & Flex Stand - White
Customer Rating
1
Fine then Terrible
on January 31, 2026
Posted by: GW
I can’t begin to describe my frustration with Nanit - it was great for about a week. The buffering then became unbearable, then it stopped working when I minimized the app, and now - 9 months in - it only works maybe 40% of the time at all. It just buffers and still doesn't allow me to listen when the apps minimized. I’ve spent hours on the internet trying to figure out a fix, submitted a ticket to Nanit, and if you do some digging online, you’ll realize the inability to use Nanit when the app is minimized is a very common problem, and Nanit has been useless for every single person that’s experienced this problem. I quite literally have never seen a single user who said the issue was resolved. So you pay a premium for a terrible product. It BLOWS MY MIND that Nanit has any good reviews. Note to all reading this - don’t get it and don’t put it on your baby register. It is a terrible product.
Written by a customer while visiting Nanit
Customer Rating
5
Peace of Mind For First Time Mom
on January 31, 2026
Posted by: Sarah C.
We love our Nanit camera and breathing band. Picture quality is amazing and the alerts are always accurate, not to mention the breathing band. Together this camera system has given me peace of mind as a first time mom. One of best purchases!
Written by a customer while visiting Nanit
Customer Rating
5
Great monitor
on January 31, 2026
Posted by: Hayoung Y.
love the high quality video and ability to review footage
Written by a customer while visiting Nanit
Customer Rating
4
Love our Nanit!
on January 31, 2026
Posted by: Holly
Absolutely love it!! I love having the ability to check in on my kids anywhere right from my phone. The ONLY reason I’m not giving 5 stars is because the notification sound is too quiet and the app doesn’t give the option to pick a different sound. If one of my kids starts crying, I usually hear them vs. the app waking me up or getting my attention. It is also annoying that you have to have a subscription to watch videos back at all but I still would not pick another camera. The quality is great and the ability to split screen with 2 kids is AWESOME
Written by a customer while visiting Nanit
Customer Rating
4
Love the large monitor screen.
on January 31, 2026
Posted by: Brittnee
I know this is a new product, so it’s likely changes will come over time. But one thing I would suggest to upgrade in the future is the screen lighting up when you tough the screen, instead of having to click the bottom on the top. Other than that small thing, we are really loving the monitor!
Written by a customer while visiting Nanit
Customer Rating
4
Great camera features but always requires reboot
on January 31, 2026
Posted by: Robert S.
The features are great but the camera begins to echo after a day or 2 requiring a manual reboot multiple times per week.
Written by a customer while visiting Nanit
Customer Rating
5
The system is overall great.
on January 30, 2026
Posted by: Chad
The system is overall great. From being able to talk when I’m not in the same room to the built in sound machine! Haven’t came across any issues yet.
Written by a customer while visiting Nanit
Customer Rating
5
Just what we were looking for!
on January 30, 2026
Posted by: Mallory H.
Although our baby isn’t born yet, our nursery is all set up with our Nanit camera. We love the versatility to choose where we want the camera with the sturdy floor stand. The app and WiFi connection was easy to set up and we appreciated the extra adds that came with the bundle. Looking forward to keeping an eye on our little one once they arrive to the world!
Written by a customer while visiting Nanit