Customer reviews from Nanit
Nanit - Pro Smart Baby Monitor & Flex Stand - White
Average customer rating
4.5
(1,953 Reviews)
Rating breakdown 1,953 reviews
5 Stars
1,410
4 Stars
285
3 Stars
101
2 Stars
59
1 Star
98
Customer Reviews for Nanit - Pro Smart Baby Monitor & Flex Stand - White
Customer Rating
5
Amazing upgrade
on March 13, 2026
Posted by: Christopher D.
We had used a camera that was mounted on the dresser before this, but the overhead view of the Nanit camera has been perfect to monitor our babies. Also, we are able to watch both kids on the same monitor and can watch them from anywhere with the app as well. This has given us much ease when we have to work.
Written by a customer while visiting Nanit
Customer Rating
5
Love my Nanit!!
on March 14, 2026
Posted by: Arielle H.
It's so easy to use, and gives us such peace of mind with my newborn. It's our best purchase! We got the monitor bundle and are obsessed with it. This is a MUST HAVE item.
Written by a customer while visiting Nanit
Customer Rating
5
Must have baby item!
on March 14, 2026
Posted by: Ally R.
We absolutely love our Nanit. My newborn had an episode of BRUE (Brief Resolved Unexplained Event) which landed us in the emergency department at 2am. She had stopped breathing for a minute. We ordered the Nanit while in the waiting room for peace of mind knowing she is breathing while sleeping. My husband was watching her at the time so he was able to help her when she stopped breathing. Since having the Nanit it allows us to get restful sleep and know that we can glance at the monitor and know she is breathing and sleeping soundly. I would highly recommend the Nanit to any parents, it is expensive but 100% worth it!
Written by a customer while visiting Nanit
Customer Rating
4
High quality Camera
on March 14, 2026
Posted by: Kristina Y.
Camera quality is amazing. Clear pictures and sound quality is great too. The only complaint we have is that we have two monitors now with the addition of our newborn and didn’t realize we’d have to purchase two separate subscriptions instead of just one combined.
Written by a customer while visiting Nanit
Customer Rating
3
Room for improvement
on March 14, 2026
Posted by: Caroline J.
Glitchy. Doesn’t hold battery. Battery drains even when you turn off. Needs a night mode.
Written by a customer while visiting Nanit
Customer Rating
3
Pretty good but needs some changes
on March 15, 2026
Posted by: Paul L.
You can’t delay the insights trial when setting this up. So you either have to start your 3 month trial a month before the baby arrives (wasting a month) or you can’t see and adjust the camera as you set up the nursery. Large UX bug imo.
Second the vision at night is rather pixelated.
Finally the app keep sound going in the background on your phone even when you change apps. Not sure but seems like this could be a privacy bug.
Written by a customer while visiting Nanit
Customer Rating
3
Surprisingly disappointing
on March 15, 2026
Posted by: Meghan H.
I was so excited to make the switch from Owlet to Nanit. I really wish I had this entire system when she was born. The biggest thing I needed was a handheld monitor. I had to set up two cameras to accomplish one goal since they did not have a monitor. So I used a cheap non WiFi and then a WiFi camera.
Once I had seen yall had this base I could carry around I was so excited! Then all I have had is problems. And when I try to reach out I don’t get guidance I get general support which is frustrating because as much as I had issues with Owlet they never left me high and dry. They stayed with me until it was fixed even if that was days later.
There are something’s I wish you guys would ask moms and not like group moms who could use it but like actually the moms who use it everyday. The moms that have the problems with it.
I really enjoy that it does a full 24 constant record!
Other than that I’m overwhelmed with how to use it and there are some things that don’t make sense.
Other than that I’m overwhelmed with how to use it and there are some things that don’t make sense.
There is a notification for motion, sound, cry, stand, left the crib… but there isn’t a way to make them different tones. Motion, cry and sound can be one tone. But standing and leaving the crib should be each their own. Those are very big differences. So I have to like run and check the camera to see which is it. Which feels like an easy fix.
I’ve got more advice if you have the time.
Written by a customer while visiting Nanit
Customer Rating
5
Monitor System
on March 15, 2026
Posted by: Ana C.
The Nanit Smart Baby Monitor System has been one of the best investments for our nursery. The camera quality is excellent and gives such a clear, wide view of the crib, which makes it easy to check on my baby at any time. The app is also very intuitive and lets me monitor everything directly from my phone
Written by a customer while visiting Nanit