Customer reviews from Nanit
Nanit - Pro Smart Baby Monitor & Flex Stand - White
Average customer rating
4.5
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
194
4 Stars
34
3 Stars
9
2 Stars
8
1 Star
16
Customer Reviews for Nanit - Pro Smart Baby Monitor & Flex Stand - White
Customer Rating
1
Not worth it
on August 9, 2025
Posted by: Brianna A.
The nanit has not lived up to my expectations. I’ll get a notification that my baby “cried” but it won’t log it into the activity log. Notifications and activity are never synced. It hardly makes sense. It never records videos if she wakes up either. This monitor feels no different than any monitor and I even pay the premium. I’m super unhappy
Written by a customer while visiting Nanit
Customer Rating
5
This is our 2nd child
on August 9, 2025
Posted by: jenna r.
This is our 2nd child using the Nanit camera and wow the features for monitoring 2 kids at the same time are game changers
Written by a customer while visiting Nanit
Customer Rating
1
Terrible support and breathing band doesn’t work
on August 9, 2025
Posted by: Maddy
The camera will not detect the breathing band no matter what I do. Troubleshooting involves a completely useless AI thing that gives you responses that don’t even correctly relate to the products. Then when you select the option to email a human they have the audacity to auto-respond with what is either more bad AI or a canned response that has nothing to do with my query.
I guess the monitor is fine (but insanely overpriced) if you don’t want to use the breathing functions that it advertises.
Written by a customer while visiting Nanit
Customer Rating
5
Great camera in comparison to competitors
on August 10, 2025
Posted by: Alex G.
This camera offers features and benefits that other similar cameras cannot compare to. I feel confident bringing my newborn baby home knowing that this camera will help to look after him and his environment.
Written by a customer while visiting Nanit
Customer Rating
2
Works when it wants to
on August 13, 2025
Posted by: Michael V.
I swear it knows when i put the baby down to sleep because the camera works fine all day and then at night time it wants to say its not connected to the internet. And theres only 3 devices on the network not including the camera. Very frustrating.
Written by a customer while visiting Nanit
Customer Rating
5
Perfect
on August 14, 2025
Posted by: Bryan J.
I love the nanit - it just makes life much easier.
Written by a customer while visiting Nanit
Customer Rating
5
It’s so great to have
on August 20, 2025
Posted by: Linda
It’s so great to have the camera to see my great granddaughter getting to watch her from states away is absolutely terrific
Written by a customer while visiting Nanit
Customer Rating
5
We love the memory videos
on August 21, 2025
Posted by: Ana A.
We love the memory videos and special moments caught by our nanit!
Written by a customer while visiting Nanit