Customer Reviews for Zojirushi - 10 Cup Micom Rice Cooker & Warmer - Stainless Gray
Customer Rating
2
Doesn't work for steel cut oatmeal
on November 4, 2024
Posted by: Therese
from Kalispell, MT
Gender:Female
Very disappointed. This is truly just a rice cooker. I bought this to cook brown rice and steel cut oatmeal, which are foods we eat daily. It just won't cook. Still cut oats without making an enormous mess. Water boils out the top vent and spills over the back. It's a real pain to clean up. We have tried rinsing the steel cut oats repeatedly prior to cooking, and it still makes a huge mess.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, November 6, 2024
We're sorry to hear about the trouble you’re having with your cooker. This can happen if there is too much water for the amount of steel-cut oats used, or if regular quick-cooking oats are used instead. For further assistance, please contact our Customer Service team at support@zojirushi.com or 1-800-733-6270 (Monday through Friday, 8 am to 5 pm PST). They’d be happy to help troubleshoot. Thank you for sharing your feedback with us.
Written by a customer while visiting zojirushi.com