Customer reviews from zojirushi.com
Zojirushi - 10 Cup Micom Rice Cooker & Warmer - Stainless Gray
Average customer rating
4.9 out of 5
4.9
(74 Reviews)
Open Ratings Snapshot
Rating breakdown 74 reviews
5 Stars
67
4 Stars
5
3 Stars
0
2 Stars
2
1 Star
0
97%of customers recommend this product. 
(
67 out of 69
)
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Customer Reviews for Zojirushi - 10 Cup Micom Rice Cooker & Warmer - Stainless Gray
Customer Rating
5 out of 5
5
Awesome Rice cooker and Warmer
on July 18, 2022
Posted by: Sonya69
from Kissimmee FL
Gender:Female
[This review was collected as part of a promotion.] I recently got this rice cooker and Warmer and I am so happy I did because I have been able to perfectly and flawlessly cook rice since I started using it. It is very easy to use and clean. I have been able to prepare very nice and fluffy white rice and I have also used to stream veggies. I like it's multiple menu settings that allows me cooking various types of rice. This has been the best rice cooker I have used so far and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Very happy with my new rice cooker.
on August 5, 2022
Posted by: Anonymous
from Hialeah, fl
Gender:Female
[This review was collected as part of a promotion.] This is a very complete product. I love the variety of rice that I can cook in this pot such as long grain, white rice for sushi, quinoa among others. The duration time depends on what you are going to cook but they are all from 1 hour onwards which I love because I feel calm knowing that it will be cooked well enough. In general it is very easy to understand and use. The package includes its measuring cup and its scoop which is quite thick, looks and feels strong and resistant. The cable has a very practical collection system which is very satisfactory since there are no unwanted loose cables. The cooking pot has a good capacity for up to 8 people. It has a very nice design, I love it and I highly recommend it since the rice does not stick and it is really delicious.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Great appliance
on July 18, 2022
Posted by: mejpye
from Missouri
Gender:Female
[This review was collected as part of a promotion.] This is quite a rice cooker. I love that it is so versatile and can do so many things. It has settings for a variety of rice as well as quinoa, steel cut oats, and even steaming vegetables. I love that it has a sushi rice setting. The automatic settings along with the measurement marks inside the cooking pot take the guesswork out of everything. The inside parts are removable make it easy to clean up after cooking. I also love the look of this appliance. It is sleek and modern looking. I am very happy with this rice cooker and recommend it.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Best rice cooker ever
on July 19, 2022
Posted by: Samantha72211
from Newton, NC
Gender:Female
[This review was collected as part of a promotion.] This rice cooker if so nice. I have cooked rice, steamed veggies, and oatmeal in this amazing rice cooker. Everything turned out more that perfect. I'm so very happy I have this in my life. It has an easy to read lcd control panel. The directions are so very easy to understand. This rice cooker is also very beautiful and luxury. I love that the power cord is not in the way. I also love that when carrying the rice cooker around with the handle it stays level at all times.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Super easy to use
on July 20, 2022
Posted by: Jodielynn629
from Wixom, mi
Gender:Female
[This review was collected as part of a promotion.] I am so glad I finally got a rice cooker! Not only is it super easy to use. It is super easy to clean. Perfect rice every time and it keeps rice warm!! I haven't tried the reheat option yet. The steamer basket is such a bonus. Love this addition to my kitchen is an understatement!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Keeps rice warm all day.
on August 9, 2022
Posted by: Bunnylove77
from Texas
[This review was collected as part of a promotion.] I Tried out the Micom Rice cooker and warmer in the color stainless gray. The rice cooker came well packaged, it did not come with measuring cup or spatula just the steaming basket. This rice cooker is great and easy to use. The rice cooker has some nice features like a retractable cord snugged in the appliance for easy use and storage and a carrying handle on top for easy carrying. I made white rice with chicken and vegetables, the food came out very good with great flavor and the rice was cooked perfect. The buttons on the control panel are clear and easy to read. Overall its a really good quality rice cooker, works great, easy to clean. I like that it is digital and can keep the rice warm all day without it drying out or changing the texture.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Wow a rice maker I never knew I needed
on July 26, 2022
Posted by: Alam
from Kissimmee
Gender:Female
[This review was collected as part of a promotion.] This is a awesome rice cooker I’ve used it a couple of times in just the first week! At first I used it for White rice which was super yummy and was the preferred texture. Then I got adventurous and decided to put some spices in it. I was I was able to add the spices before cooking it in the aroma of the rice cooking me the entire house smell wonderful and the rice was perfect. But the best part of the rice cooker is using it to make sushi rice. I’ve attempted to make sushi many times before and was never successful because the consistency of the rice was incorrect. I followed the recipe in the book and it made the most amazing rice that held the sushi perfectly! This is a must have for rice lovers
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
2 out of 5
2
Not that useful
on July 25, 2022
Posted by: Ashu
from Phoenix,AZ
Gender:Male
[This review was collected as part of a promotion.] I have used this rice cooker for multiple times. The quantity it can accommodate easily is 3 cups or less for white rice. The cooking time is not automatic, you cannot increase the cooking speed or reduce the time of cooking. I was looking for manual time setup rather than a preset one. To cook rice it took around 45 - 55 minutes which is way more slower than the other traditional/manual cookers. Overall, if you just don't want to cook rice manually and can put it 1 hour before it's a good option to consider.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer ServiceJuly 25, 2022
We appreciate your honest and valuable review of our rice cooker. Although we are sorry that our rice cooker didn't meet your needs, there are a few reasons why our rice cooker is designed to function and cook as long as it does.

The rice cooker NS-TSC10A cooks 5 (6oz. cups) cups of white short grain rice. This is uncooked rice that will roughly double in volume once cooked. It cooks slightly less rice for brown and long grain white rice because of the different water ratios needed to cook.

Our rice cookers do not have a manual time input for cooking because this will yield undercooked or overcooked rice. We tests tons of rice in each our our rice cooker models to ensure that the rice is cooked perfectly consistently. Our micom rice cookers will soak the rice before cooking and will steam it at the end. The cooking process can take anywhere from 40 to 50 minutes depending on the rice quantity, water and the environments temperature.

Traditional or more basic rice cookers will need you to soak the rice for 30 minutes before cooking it and to finish cooking the rice, it's always recommended to let it stay in the rice cooker for 15 minutes after it finishes cooking. This manual process will roughly take the same amount of time as our micom rice cookers. Many people don't follow these steps with their traditional rice cookers to reduce time, however, the rice's flavor and texture will be improved by adding these steps.

We hope this explains why our rice cooker work the way they do in order to produce the best tasting rice and that you give our rice cooker another chance. If you have any questions or need any assistance, please do not hesitate to contact our helpful customer support team: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
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