Customer reviews from breville.com
Breville - the Dual Boiler - Brushed Stainless Steel
Average customer rating
4.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
170
4 Stars
12
3 Stars
9
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
164 out of
182)
Customer Reviews for Breville - the Dual Boiler - Brushed Stainless Steel
Posted by: TD
Verified Purchase:Yes
This is my first Breville espresso machine. Decided to get the more powerful Dual Boiler rather than the Barista Express. So glad I did, not only is it great to brew and steam at the same time, but the full-size portafilter and power of the steam boiler allow you to make a proper cappucino in less than a minute. I also love being able to adjust the temperature of the brew boiler and steam boiler separately. Since I roast my own coffee, brewing at different (and repeatable) temperatures is a great feature. Lastly, having the machine turned on and up to temp when I get up in the morning is just another feature you would expect from Breville. Great machine, looking forward to honing my skills even more.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: KR
Verified Purchase:Yes
Great machine giving you full control of the resulting espresso or cappuccino.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Best Machine ever
on May 10, 2021
Posted by: Linda
This has been the best machine ever. I bought 7-27-12 and make a latte every morning. Love that it has 2 boilers since I can brew and froth at the same time. Great machine...
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Randy Y
Verified Purchase:Yes
I love my Breville espresso machine and I'm so grateful for the great support the company gives! I use it multiple times EVERYDAY and have for several years!
Written by a customer while visiting breville.com
Customer Rating
4
Beat to other in the market, waiting for a touch screen…
on July 13, 2021
Posted by: Oliver
I’ve been using this machine for a almost 7 years, and l love it, but it had been replaced once due to hot water seal problem. I have used other machine during the mean time included: La Marzocco GS3, La Marzocco liner Mini, Slayer single head, Ascasso Baby T plus, Synesso single head. First of all, most of the premium price espresso machines, in general, they are good, but portafilters are not all of them made from stainless steel, that’s why l choose Breville bes920. Secondly, water top up efficiency, that why l choose Breville bes920. Thirdly, clean cycle efficiency, that’s why l choose Breville bes920. Finally, adjustable steam temp, adjustable pre infusion and volume time, stainless steel boiler tank are the most brilliant and efficient design in the market, if you compare the detail design w Slayer, Breville can definitely defeat it.
Things to improve: powerful bar and steam pressure, only because, the espresso l have taste outside w the same bean l use w Breville, in terms of the texture stickiness and viscosity, Slayer, GS3 and Ascasso do a better job. I’m waiting for the new BES920 upgrade version to come.
Well done breville coffee machine team, l’m looking forward to see your new dual boiler semi-automatic espresso machine.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Get In The Game!
on September 16, 2021
Posted by: Timothy
I bought the Breville Dual Boiler (BDB) because I wanted an affordable “real” espresso machine with quality stainless steel boilers and programmable pre-infusion that didn’t take 40 minutes to heat up. The BDB heats up quickly about seven minutes. With no previous experience in pulling espresso shots it took me about 3lbs of coffee to figure out how to pull a tasty shot. Continuing reading if you are having issues or are new like I was and don’t want to make just OK espresso with pre-ground coffee using the included double walled baskets.
Considering getting some extra tools that make pulling great shots easier:
a) Weiss Distribution Tool (WDT), this tool breaks up clumps and helps control or eliminate channels.
b) espresso scale to weigh the dry ground coffee in and to weigh the liquid espresso out.
c) dosing funnel will keep you from making a mess when you break up the clumps with your WDT.
d) 58.5mm quality tamp, I stopped using the included tamp and my life got better.
e) coffee distributor tool.
f) a very good espresso grinder (critical).
g) I highly recommend getting a 58mm VST rimless basket in the size of you choice.
h) coffee (yes it’s a tool) medium dark roasted coffee or darker if you like. Don’t start your Journey with light roasted beans it will be a struggle (light roast beans tend to be more sour and tend to be harder to extract when making espresso).
This sounds like a lot of stuff, but you would need these tools with most “real” espresso machines.
a) Weiss Distribution Tool (WDT), this tool breaks up clumps and helps control or eliminate channels.
b) espresso scale to weigh the dry ground coffee in and to weigh the liquid espresso out.
c) dosing funnel will keep you from making a mess when you break up the clumps with your WDT.
d) 58.5mm quality tamp, I stopped using the included tamp and my life got better.
e) coffee distributor tool.
f) a very good espresso grinder (critical).
g) I highly recommend getting a 58mm VST rimless basket in the size of you choice.
h) coffee (yes it’s a tool) medium dark roasted coffee or darker if you like. Don’t start your Journey with light roasted beans it will be a struggle (light roast beans tend to be more sour and tend to be harder to extract when making espresso).
This sounds like a lot of stuff, but you would need these tools with most “real” espresso machines.
The grinder and grinder settings are a big part making great espresso. Start at your grinders finest setting (that doesn’t choke the shot), grind 15 grams (if you bought a 15gram VST basket) of coffee into your hot and dry portafilter, WDT out the clumps, distribute, tamp (even press until coffee stops compressing, about 30lbs). Put your prepared portafilter in the BDB and hit the manual button. With your cup tarred on the scale read the grams of liquid in the cup and stop at 35 grams, (it takes about 28 seconds) and if you pulled between 8 and 9 bars your shot should taste balanced. If it taste sour grind finer, if bitter try pulling the shot 2 seconds early. If you can’t pull a shot in the 8 - 9 bar range with your grinder at its finest setting, you may need a new grinder or new grinder burrs. I struggled when I started due to warn burrs. When I fixed my grinder it was amazing how great the BDB pulled delicious espresso shots. P.S. I found 200° -203° Fahrenheit worked well for the brew temp. with the beans I was using. P.P.S. extra credit, look up a recipe for making affogatos and enjoy!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: John K
Verified Purchase:Yes
I've had a lot of machines and have made a lot of espresso. The BDB outclasses every machine I've ever had in terms of consistency. For the features it has, it is the best value in class.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Fletcher Reeves
Verified Purchase:Yes
Out of the box, the stock BDB (Breville Dual Boiler) is just what you have been looking for and will meet and exceed your expectations.
Starting stock is fine, better than fine, maybe even great. However, if you want to up your espresso game, one will have enough options and mods with the BDB to really kick up your coffee game no matter if they just satisfy your need to strive to make your BDB comparible to a more a expensive machine or just make something phenomenal and more phenomenal with time in your coffee mug.
Note: Breville have machines that cost much less, much more less, that can easily make 'Starbucks Killer' cups of coffee. The BDB is the upgrade from those machines and maybe the enthusiast Breville endgame.
I would recommend this to a friend!
Written by a customer while visiting breville.com