Customer reviews from breville.com
Breville - the Dual Boiler - Brushed Stainless Steel
Average customer rating
4.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
170
4 Stars
12
3 Stars
9
2 Stars
4
1 Star
7
90%of customers recommend this product.
(
164 out of
182)
Customer Reviews for Breville - the Dual Boiler - Brushed Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
It’s a nice machine, until it stops working. While Breville replaces it every time something goes wrong.. (4th time now..) what a pain to have to send it back and be without a machine for 3 weeks while they troubleshoot and then end up sending a new or refurbished one. The issues that have come up have all been different and most of them within a year of having the machine. We think it’s great when it’s working.. but it’s lifespan is too short.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 11, 2022
Thank you for taking the time to leave your review and feedback. Regular care and maintenance is strongly recommended, and may affect the standard life usage of the unit. Normal wear and tear can also cause the need for repairs and service, which we provide and is taken care of on a case-by-case basis. Thank you for reaching out to us and allowing us to assist you.
Written by a customer while visiting breville.com
Customer Rating
5
Simply the best Espresso machine I've ever purchased
on May 11, 2022
Posted by: Jebez
Verified Purchase:Yes
Simply the best Espresso machine I've ever purchased (I own two of them) manufactured by a company who desires to produce the best products at the best price, and who support their customers with an unparalleled level of commitment and dedication to customer satisfation.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Andrew S
Verified Purchase:Yes
Easy to learn/use, a lot of flexibility in controlling the shot. Looks good as well.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: M. Olson
Verified Purchase:Yes
I love the dual boiler! The steam boiler has more pep now and steams milk very quickly.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Earl Gray
Verified Purchase:Yes
The first one worked great, and then just broke prematurely, but the company quickly came through and promptly sent me a new one. It has worked perfectly since. I reward service like that with loyalty.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: OJ
Verified Purchase:Yes
Slight upgrade from the single boiler. Everything is slightly better, the milk is easier to get a good silky froth and the espresso is more consistent
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: SK
Verified Purchase:Yes
Excellent machine. Consistent brew every single time.
Written by a customer while visiting breville.com
Posted by: Becca
Verified Purchase:Yes
Incredible product! We love our Breville.
I would recommend this to a friend!
Written by a customer while visiting breville.com