Customer reviews from Nespresso USA
Breville - the Creatista Pro - Brushed Stainless Steel
Average customer rating
4.6
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
86
4 Stars
6
3 Stars
5
2 Stars
2
1 Star
5
90%of customers recommend this product.
(
78 out of
87)
Customer Reviews for Breville - the Creatista Pro - Brushed Stainless Steel
Customer Rating
1
The worst expensive machine in the world!
on May 19, 2022
Posted by: Hector
The Creatista Pro machine is a machine with manufacturing defects. When you go to heat the milk for your coffee, the machine turns off by itself. It is a manufacturing defect, DO NOT BUY THIS MACHINE IT DOESN'T WORK!
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, May 20, 2022
Thanks for your review, Hector. We’re dismayed to learn of the issues you’ve experienced with your Creatista Pro machine. We’re pleased to see you were assisted by one of our machine experts, when you called our toll-free number 800-562-1465. Your replacement Creatista Plus machine will have the remainder of your two year warranty and a lifetime of troubleshooting when you call our toll-free number. We’re available 24 hours a day and 7 days a week for your convenience, should you need assistance with your new machine. Enjoy creating delicious coffee beverages with your Creatista Plus machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My personal Coffee shop
on November 2, 2021
Posted by: Ltaelor
from Magnolia, TX
This is my 3rd Nespresso machine. I have the smaller Breville Nesspresso machine that I travel with. But this machine, the Creatista Pro is by far my favorite. It's like going to a coffee shop and getting your coffee just the way you like it. During my dinner parties, its so nice when someone ask me if I can make them a flat white and I can reply "Absolutely!" I recommend this
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, November 3, 2021
Thank you for your review, Letty. We're happy to learn you're enjoying your Creatista Pro machine. The machine is covered by a two-year warranty through Nespresso and we offer lifetime troubleshooting support. Please reach out if you have any issues or concerns. We are available 24 hours a day, seven days a week at, 1-800-562-1465, so you may call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it!!!!
on April 17, 2022
Posted by: Flor
from Fl
We love it, But the milk frosting could be better!!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features and fast
on November 17, 2022
Posted by: kim57
from Cleveland, OH
This machine is easy and fast to use and makes great coffee and milk coffees. I'm impressed with the wide variety of coffees and flavored coffees available. I chose this machine rather than Vertuo because I usually prefer to add milk, and also because of the smaller coffee portion to control caffeine intake. I like the versatility, with many different recipes and ability to change coffee / milk and milk / froth proportions.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Set up process _ need to do better
on December 19, 2024
Posted by: JCarley
I just received my machine which I was super excited about. The ser up process was a nightmare. Prepare yourself to spend at least 30 minutes, have lots of water handy and towels, you will need it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 20, 2024
Thank you for your review, Jackie. We're here to guide you 24/7 at 800.562.1465, so please call if you need additional assistance. We appreciate your loyalty as a valued Nespresso customer since 2019 and remain at your service.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such a well built machine
on September 22, 2020
Posted by: Td0703
from Austin
[This review was collected as part of a promotion.] This coffee maker is so top notch. I can't say enough about the craftmanship that has gone into this product. I'm not a big espresso drinker but after getting this bad boy I think I will be . First of all, its so easy to setup and get working. I took it out of the box and was making drinks within minutes. It also makes your house smell like Starbucks, which I think is awesome. I can't recommend this product enough whether you are daily coffee drinker or just starting to fall in love with coffee.
Pros: Convenient, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best new friend
on March 7, 2023
Posted by: Bestie
from Hollywood, Fl
[This review was collected as part of a promotion.] Just a great coffee machine. The best we have had and we have had a few. Simple digital menu, so easy to use. Great milk frother. The design is modern and beautiful. Could not wish for a better site each morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on September 18, 2020
Posted by: Scearse18
from Bledsoe Ky
[This review was collected as part of a promotion.] I must start by stating this is one of the most simplest espresso machine i have ever used! I had one before this one and it was just to complicated for me! But with this one the settings make it very easy to set and the machine its self tells you exactly what to do! The cleaning is very easy as well! I highly recommend the nespresso creatista pro espresso!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA