Customer reviews from Nespresso USA
Breville - the Creatista Pro - Brushed Stainless Steel
Average customer rating
4.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
97
4 Stars
7
3 Stars
6
2 Stars
2
1 Star
7
87%of customers recommend this product.
(
80 out of
92)
Customer Reviews for Breville - the Creatista Pro - Brushed Stainless Steel
Customer Rating
5
Bye bye coffee shop!
on October 26, 2020
Posted by: terriw91
from MN
[This review was collected as part of a promotion.] I am already saving so much money by not visiting the coffee shop 5 times a week! This fits so well on our desk at work and it is easy and convenient to use. It makes delicious espresso and we're able to recreate some of our favorite coffee shop drinks without leaving work to spending 10 minutes in the drive thru. Cleaning the machine after use is very simple. It is very high quality and the on screen instructions to create your drinks make it almost foolproof! I love my new Creatisa Pro!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Just ok
on December 7, 2023
Posted by: Nika
from New York, NY
[This review was collected as part of a promotion.] The machine is ok. A little pricy for what it is. Unfortunately the milk frother doesn’t work well, I have to firmly hold and push down the milk jug (rather than just push a button and let the machine take care of the rest, as advertised) - otherwise the machine shuts off completely without warning or foaming the milk. This also means I can’t really make coffee and steam the milk at the same time (as advertised). After a bit of research online, seems like it’s a common issue. Also, the pre set coffee options make very little coffee (even if I try to adjust), so that feature is also not ideal.
Otherwise this is just a regular Nespresso machine.
Otherwise this is just a regular Nespresso machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 8, 2023
Thank you for your review, Nika. We're certainly disappointed to hear this, and we hope you know that we're always here to help. These issues sound like they could easily be remedied with some comprehensive troubleshooting. Please give us a call at 800-562-1465 to speak with a machine expert. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not worth it
on May 16, 2022
Posted by: Anna
from Seattle
Not worth it
This machine doesn't froth milk properly and we've tried different brands and types. It just doesn't cut it. The only thing we've got at the end is the look of the machine, not how it makes coffee. Our old Inissia were just as good if not better at making espressos. If we'll discover a magic setting for the frothing I'll update the review but for now we're disappointed with this machine.
This machine doesn't froth milk properly and we've tried different brands and types. It just doesn't cut it. The only thing we've got at the end is the look of the machine, not how it makes coffee. Our old Inissia were just as good if not better at making espressos. If we'll discover a magic setting for the frothing I'll update the review but for now we're disappointed with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best of the line machine
on May 1, 2022
Posted by: eckerd
from NJ
I purchased Creatista Pro for the most possible options and for on screen instructions to prepare milk based beverages. I appreciate the on screen cleaning instructions. This is an investment machine that provides the best Nespresso experience today.
Written by a customer while visiting Nespresso USA
Customer Rating
1
The worst expensive machine in the world!
on May 19, 2022
Posted by: Hector
The Creatista Pro machine is a machine with manufacturing defects. When you go to heat the milk for your coffee, the machine turns off by itself. It is a manufacturing defect, DO NOT BUY THIS MACHINE IT DOESN'T WORK!
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, May 20, 2022
Thanks for your review, Hector. We’re dismayed to learn of the issues you’ve experienced with your Creatista Pro machine. We’re pleased to see you were assisted by one of our machine experts, when you called our toll-free number 800-562-1465. Your replacement Creatista Plus machine will have the remainder of your two year warranty and a lifetime of troubleshooting when you call our toll-free number. We’re available 24 hours a day and 7 days a week for your convenience, should you need assistance with your new machine. Enjoy creating delicious coffee beverages with your Creatista Plus machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My personal Coffee shop
on November 2, 2021
Posted by: Ltaelor
from Magnolia, TX
This is my 3rd Nespresso machine. I have the smaller Breville Nesspresso machine that I travel with. But this machine, the Creatista Pro is by far my favorite. It's like going to a coffee shop and getting your coffee just the way you like it. During my dinner parties, its so nice when someone ask me if I can make them a flat white and I can reply "Absolutely!" I recommend this
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, November 3, 2021
Thank you for your review, Letty. We're happy to learn you're enjoying your Creatista Pro machine. The machine is covered by a two-year warranty through Nespresso and we offer lifetime troubleshooting support. Please reach out if you have any issues or concerns. We are available 24 hours a day, seven days a week at, 1-800-562-1465, so you may call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it!!!!
on April 17, 2022
Posted by: Flor
from Fl
We love it, But the milk frosting could be better!!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features and fast
on November 17, 2022
Posted by: kim57
from Cleveland, OH
This machine is easy and fast to use and makes great coffee and milk coffees. I'm impressed with the wide variety of coffees and flavored coffees available. I chose this machine rather than Vertuo because I usually prefer to add milk, and also because of the smaller coffee portion to control caffeine intake. I like the versatility, with many different recipes and ability to change coffee / milk and milk / froth proportions.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA