Customer Reviews for Breville - the Creatista Pro - Brushed Stainless Steel
Customer Rating
5
Wonderful
on May 23, 2023
Posted by: Happy coffee
from Tucson Az
[This review was collected as part of a promotion.] I love my new Creatist pro…. I can’t say why but the coffee is much smother and the milk frother is off the chart great! I don’t have any regrets buying this unit! I love it!
[This review was collected as part of a promotion.] This luxury gift is now a must have in my household. It’s worth every penny and brings a such joy into my day. If you can swing it do yourself a huge favor and put one on your own counter.
[This review was collected as part of a promotion.] I upgraded from the Lattissima Pro, and although I did love my previous machine, I am loving the Creatista Pro. It’s beautifully designed and crafts delicious milk recipes. I love that I have the option to control the temperature.
I love the machine but but I just bought it and the tank just broke while remaining in my hand .... I'm disappointed and given the price ... I hope it will be replaced! And on the site, I can't find the after-sales service....
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, April 1, 2023
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
[This review was collected as part of a promotion.] Just a great coffee machine. The best we have had and we have had a few. Simple digital menu, so easy to use. Great milk frother. The design is modern and beautiful. Could not wish for a better site each morning.
I bought the Creatista Pro in January 2021, by September 2022 the cup shelf broke. By February 2023 the pod reservoir broke. Both of this parts are designed to push in and then pop out however if you push them in they do not pop out. I gave it two stars because it does make great coffee.
Response from Nespresso USABy Katy R., Customer Service, February 25, 2023
Thank you for your review, Gail. We certainly understand your frustration, and we're glad to see that your complimentary replacement spare parts are on the way to you. Please let us know if you have any other questions as we are always here to help.
Hands down the best machine for original pods. As it has an instant boiler it’s perfect if you want to make tea or hot coco. I have kids who can comfortably use the machine when needed.
Also, it has the ability to make custom drinks to fit your cups, creams, and overall want.