Customer reviews from Nespresso USA
Breville - the Creatista Pro - Brushed Stainless Steel
Average customer rating
4.6
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
85
4 Stars
6
3 Stars
5
2 Stars
2
1 Star
4
91%of customers recommend this product.
(
77 out of
85)
Customer Reviews for Breville - the Creatista Pro - Brushed Stainless Steel
Customer Rating
5
So simple and fun to personalize coffee drinks
on May 17, 2023
Posted by: Gigiformilo
from Seattle
[This review was collected as part of a promotion.] This luxury gift is now a must have in my household. It’s worth every penny and brings a such joy into my day. If you can swing it do yourself a huge favor and put one on your own counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sage has produced a worthy product. Love it!
on October 19, 2023
Posted by: Jacko P
from Bristol UK
Had several machines over the years this beats them all. Been using this machine for about 3 months daily. brilliant
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine I’ve owned
on December 19, 2023
Posted by: RIDE
from Florida
[This review was collected as part of a promotion.] I’ve been drinking Nespresso for decades. When our 15++ year old machine became temper mental we decided it was time to buy a new machine. Before doing so we tested out a Jura and making our coffee from scratch….the bitterness of high quality beans we were purchasing & the amount of cleanup was so different than the Nespresso experience. We use all the features of this fabulous machine and would recommend it !it is well worth the $$$ and looks handsome on our counter
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine and coffee
on January 1, 2024
Posted by: Nespresso
from New Hampshire
[This review was collected as part of a promotion.] This is truly the best. So easy to use and makes the best expresso
It will not disappoint !!!!!
It will not disappoint !!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointing
on October 30, 2022
Posted by: MLE64
from Alexandria VA
I bought this machine about a month ago to replace a Creatista Plus after watching many videos about it's operation. One of the biggest selling points for me was the machine's ability to brew coffee and froth milk at the same time.
Beware and watch for the fine print that I missed. The processes are simultaneous only in countries with 220 volt electrical supply, which is not the case in the US. Nespresso needs to do a better job of relaying this information.
Response from Nespresso USABy Antonia R., Customer Service, November 1, 2022
We appreciate your feedback, Dana, and your loyalty as a valued customer since 2011. Thank you for your review. The Creatista Pro guides you through your coffee preparation, based on your recipe, will brew the coffee or milk first. If you'd like technical assistance or provide additional feedback, please call directly 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Options, options, options
on October 15, 2020
Posted by: Starryskiesglow
from Queens, Ny
[This review was collected as part of a promotion.] I love that the Breville Nespresso creatista pro gives you endless options. You can make a cafe latte, ristretto, espresso, lungo, americano, flat white, cappuccino, or macchiato. If that's not enough, you can dispense piping hot water by pressing the button on the top right-hand side to make yourself tea, or scroll down to the "milk only" option and whip up some steamed milk for a matcha latte. From the touchscreen, you can even customize the temperature of your milk, or drink individually. There's also options to select the amount of froth, and how many ounces of espresso you'd like the machine to dispense.
Some other helpful tidbits: The milk steaming wand is self-cleaning, and will squirt out water into the drip tray (clean and dump the tray as needed).
The machine releases the used capsules into a storage drawer, until you're ready to dispose of them.
If the top of the machine won't close, make sure the capsule is pushed in fully, using your index finger. The machine will not close, or dispense, until it is.
Also, If you set your water hardness, the machine will tell you how often to descale it, to ensure that you get the best tasting beverage.
This is a wonderful machine, and it doesn't take up a lot of counter space.
Some other helpful tidbits: The milk steaming wand is self-cleaning, and will squirt out water into the drip tray (clean and dump the tray as needed).
The machine releases the used capsules into a storage drawer, until you're ready to dispose of them.
If the top of the machine won't close, make sure the capsule is pushed in fully, using your index finger. The machine will not close, or dispense, until it is.
Also, If you set your water hardness, the machine will tell you how often to descale it, to ensure that you get the best tasting beverage.
This is a wonderful machine, and it doesn't take up a lot of counter space.
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Overall great, overpriced, but it broke.
on June 8, 2022
Posted by: Libra
from Ohio
I like this machine and use it every day. However, after about 1.5 years it just started leaking a lot of water all over the counter every time we made a cup of coffee. It was still under warranty but I have to now ship the entire machine back for repairs and the process could take a couple of weeks, more or less (I am told). I close friend has the same machine and her steam wand stopped working after about 6 months as well. So I am questioning the quality of these machines.
Response from Nespresso USABy Allison T., Customer Service, June 9, 2022
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you still need assistance with your Creatista Pro machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Almost Perfect
on July 19, 2022
Posted by: CoffeeLover
from Los Angeles
I reviewed most of the reviewers here and I agree with all. Well, it is advertised that the machine will make coffee (espresso) and froth milk simultaneously and there is even a video on this here on Nespresso site; however, it is not the case. Although it has two heating elements, it doesn’t do those two function simultaneously and from other websites I read, it has something to do with the Voltage. Just something t o keep in mind. Other than that, it is a great espresso/milk coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA