Customer reviews from Nespresso USA
Breville - the Creatista Pro - Brushed Stainless Steel
Average customer rating
4.5
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
107
4 Stars
9
3 Stars
7
2 Stars
3
1 Star
10
84%of customers recommend this product.
(
87 out of
104)
Customer Reviews for Breville - the Creatista Pro - Brushed Stainless Steel
Customer Rating
5
11/10 — Would froth again
on August 5, 2025
Posted by: dannyn21_9689
This machine is not just a coffee maker—it’s your own personal barista in a shiny, stainless steel tuxedo. The Nespresso Creatista Pro looks like it could launch a space shuttle, but instead, it launches your morning into delicious caffeinated orbit. Touchscreen? Check. Fancy milk frother? Check. Feeling like a latte wizard? Absolutely. You can whip up espressos, lattes, cappuccinos, and even those mysterious flat whites that only coffee shop hipsters used to understand.
Written by a customer while visiting influenster.com
Customer Rating
1
Bad machine x2
on August 3, 2025
Posted by: Mason w
from Canyon lake, Tx
Got my first creatista pro for Christmas. When I attempted to use the milk frother feature the machine would turn off and couldn’t be turned back on for approx 30mins. Nespresso sent me a replacement in feb. Now the new machine has been used aprox 20 times since feb and has started doing the same thing. Brews coffee then starts to steam milk for a few seconds and shuts down completely
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, August 4, 2025
Thank you for your review, Mason. We are sorry to learn our Creatista Pro machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Stainless Steel and Shiny!
on July 8, 2025
Posted by: danp28_2053
Love the sleek stainless steel design. Easy to clean and long lasting! Versatile for any espresso need. Performs well for a smaller machine!!!
Written by a customer while visiting influenster.com
Customer Rating
1
2 machines in 2 years and they both broke
on June 27, 2025
Posted by: Anonymous
Makes great coffee but there is too much tech that will go wrong. My first machine lasted 6 months before a computer glitch (the "put steam wand down" message error couldn't be cleared), they replaced the machine under warranty. My new machine has lasted a little bit longer, just over a year, but not it constantly needs to be descaled - the message comes up during every use, including in the middle of making my morning coffee (the descaling process takes upwards of 15 minutes and the error message CANNOT BE CLEARED unless you descale). Beautiful machine but I hate that the descaling cannot be overwritten.
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, June 28, 2025
Thank you for your review and honest feedback, Jessica. We’re disappointed to learn your Creatista Pro is not meeting your expectations. We sincerely apologize for any frustration or inconvenience you may have experienced. Your Creatista Pro comes with a two-year warranty and unlimited troubleshooting support at our toll-free phone number: 1-800-562-1465. We want to assure you that we are committed to complete customer satisfaction, and we deeply regret when that is not the case. Please contact us at your earliest opportunity so we can address any machine-related issues you may have. We’re confident that we’ll come to a satisfactory resolution, allowing you to return to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Purchase!
on June 18, 2025
Posted by: shaylynneg_6392
This machine is designed very classic & clean. Looks great on my coffee bar! Noise level is very low. I love that I can make whatever I feel like, latte, americano, even a cappuccino! Machine is sturdy & will definitely last. If you need an espresso machine this is the one!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing coffee machine with perfect milk frother —
on June 16, 2025
Posted by: binhng_4371
I’ve been using the Nespresso Creatista Pro at my office and absolutely love it! The coffee quality is amazing, and the machine is super easy to use. The milk frother works perfectly, letting me make delicious lattes and cappuccinos just like a coffee shop. It looks sleek and professional with its stainless steel design. Cleaning is simple and quick, which is perfect for a busy office. After using it daily, I honestly wish I had one at home too!
Written by a customer while visiting influenster.com
Customer Rating
5
Barista at home
on June 8, 2025
Posted by: madelineg73_6139
Love this coffee machine! It tastes like professional coffee, looks sleek on the counter and is easy to use! I need caffeine but can’t just drink plain coffee so this has saved me so much on coffee runs.
Written by a customer while visiting influenster.com
Customer Rating
5
An elegant, fast, and powerful espresso machine th
on June 7, 2025
Posted by: klevisak1_3802
The Nespresso Creatista Pro is a game-changer for coffee lovers! It heats up in just 3 seconds and brews barista-quality espresso and coffee with minimal noise. The sleek stainless steel design looks stunning on any countertop, and the built-in steam wand creates perfectly textured milk for lattes and cappuccinos. It's incredibly durable and easy to clean—thanks to the automatic rinse function and removable parts. I also love how versatile it is, letting me customize everything from coffee volume to milk texture. It's definitely a premium machine that delivers on all fronts!
Written by a customer while visiting influenster.com