Customer reviews from Nespresso USA
Breville - the Creatista Pro - Brushed Stainless Steel
Average customer rating
4.6 out of 5
4.6
(104 Reviews)
Open Ratings Snapshot
Rating breakdown 104 reviews
5 Stars
86
4 Stars
6
3 Stars
5
2 Stars
2
1 Star
5
90%of customers recommend this product. 
(
78 out of 87
)
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Customer Reviews for Breville - the Creatista Pro - Brushed Stainless Steel
Customer Rating
5 out of 5
5
Incredible Flavors & Easy to use
on October 1, 2020
Posted by: AaronF
from costa mesa, ca
[This review was collected as part of a promotion.] We are in love with this machine!  Prior to this we were using the Competitor’s. Single Serve Coffee, Latte & Cappuccino maker. We thought we loved it...until we met the Nespresso Creatista Pro. Game over!
***FLAVOR*** The flavor of Nespresso coffee for lattes beats the competition by a landslide! It's not even close. We especially like the Caramelito and Nicaragua flavors.
***EASE OF USE*** Initially my wife was intimidated by the many options on the Nespresso- beverage choice, coffee volume, milk temp, etc., but the machine is user friendly and she learned quickly and easily. We saved our personalized drinks (under our names, how cool is that?!), so we press one button to make our favorite lattes every morning. Plus it's pretty cool that we can change it up and also offer guests the option to personalize their drinks as well.
***SANITATION*** We hesitated at first with this machine, as we were concerned with wand sanitation. My wife is a prior barista and says that cleaning a wand *properly* can be a chore, because you need big thick washcloths on hand to catch the hot water/steam for internal cleaning and to wipe down the exterior of the hot wand without burning your hand. This is one of the reasons we thought we'd like the The Competitor better, because the milk frother doesn't have a wand (BTW, we were wrong). We were thrilled to learn that this machine has a self-cleaning feature built in for the interior of the wand! After every use the machine runs a self-cleaning cycle, spraying hot water into the drip pan. The exterior of the wand is also easier to clean that most machines, because the wand doesn't get hot (magic). You can simply use a thin kitchen towel, paper towel, or napkin to quickly wipe off the milk. Finally, the machine monitors automatically when the wand needs an extra cleaning and provides the tool to do so. I'm telling you, my wife was so grumpy about this when she saw there was a tool involved- she assumed it would be a lot of work and did NOT want another chore for us to do around the house- BUT, when we did the manual cleaning for the first time we realized this is SO EASY. The manual says it takes 10 minutes, but I'd say this is a conservative estimate. This is not a big deal, and not a big chore, it's so so easy. Generally speaking, you can rest assured that this machine is clean and sanitary because of the amazing cleaning features.
***FOAM*** Before I review the foam, I should disclose that we use milk alternatives, not dairy milk. I think the experience is probably very different for cow's milk, so I recommend you check out other reviews on this subject if you're not in the non-dairy camp. That said, the only area where this machine is not 100% perfect is the foam. It's not as smooth a microfoam as created by the The Competitor’s Single Serve with the built in foam whipping mechanism. At first we were using a 50/50 Almond/Coconut milk blend and the foam bubbles were huge. We switched to solely Coconut milk and it's improved, but still not the silky microfoam we love. However this is Breville, and they know what they're doing, so we are optimistic. Even with the The Competitor, we found that different brands of the same type of milk foamed up differently...so we're going to experiment with other brands of almond/coconut and we're also going to try Oatmilk next!!
***OVERALL*** If you are a true coffee lover, this machine is well worth the investment. It's top of the line, and makes spectacular coffee. The customization and cleaning features are next-level. LOVE IT!
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Worth every penny!
on October 5, 2020
Posted by: Deeday
from San Antonio, Texas
[This review was collected as part of a promotion.] This is hands-down the best espresso machine I’ve ever used/owned. I’m so amazed with all it can do and how simple it is to use. I’ve made espresso shots, cappuccinos, flat whites, coffee Americano and several other concoctions. The coffee comes out so smooth that no sugar or cream is needed. Before receiving the Creatista Pro, I used to only drink one cup of coffee a day. I now drink 2 to 3 cups. Yes, it’s that good. The taste is so delicious that it’s hard to pass up another cup. My clients also love it. I get nothing, but great compliments about it. Everyone loves the smooth creamy taste that the machine creates.
Some of my favorite features Include: The self cleaning steam wand; Frothier cup included, favorites settings with name settings; touchscreen; pod container and how easy it is to use. The only cons I can think of, but not really a big deal, is the self cleaning Frothier. It tends to splashes when it’s using the self cleaning feature.
I highly recommend following all setup instructions prior to using your Creatista Pro. There’s some important steps that you need to follow in to get the best tasting coffee. One of them is testing your water.
I hope this review help somebody that’s wondering if they should purchase it. Believe me when I tell you you will not be disappointed. It is worth every penny.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Small in Size but Big in Flavor
on October 15, 2020
Posted by: Courtney Ann
from MN
[This review was collected as part of a promotion.] The Creatista Pro from Nespresso is pretty epic. The options it gives you in one little machine is awesome. For starters the size is great and fits perfectly on my counter under my cabinets. It's easy to setup and use daily. The LED screen is great and so simple to use. The nine different types of coffee is great but the frothing and different textures bring it to a whole new level. The only two things that bug me is that when the coffee splash in the cup when being made, I constantly am wiping the front of the machine down. Also, the water tank is in the back and I have to pull the whole machine out, turn it sideways, refill it and then pus it back under the cabinet.
Pros: Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Creatista Pro
on January 12, 2023
Posted by: Coffee 247
from Miami, Fl
[This review was collected as part of a promotion.] This machine has been a GameChanger! Bye Starbucks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Creatista Pro - 5 Star
on December 11, 2023
Posted by: Latte Art
from Bay Area, CA
This machine starts up within seconds, has a professional built in frother and allows for programming. Using the basics is simple, but if you use the programming functions you can save your favorite settings. Worth every penny spent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Perfect machine after many years
on July 5, 2024
Posted by: San Francisco dog mom
from San Francisco
I bought this machine a number of years ago when I first started working very early mornings 5 a.m. and could no longer go down to my local cafe which made delicious lattes. It has been a great investment. It makes perfect coffee every day with so much ease. When my friends come to visit, they love it. I make my neighbor coffee when she is having a long week and leave it as a gift. So easy to use and I enjoy the special flavors at the holidays and other times of year (ice coffee in the summer!) I have been very careful to always follow the machine maintenance and have never had a single issue. I do put the catch tray in the dishwasher so it is starting to lose some of its covering but other than this, it is truly the perfect machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
So easy!! Worth the $$
on January 9, 2025
Posted by: egb0606
from North Carolina
Just bought this machine and upgraded from the Breville Bambino and the grinder. Saves so much counter space, time, and frustration. I’m not worrying about having to dial in beans and only using that one bean, I’m able to use any pod to get all different flavors so easily. Not to mention, the easiest and simplest set up process of any espresso machine I’ve owned. As someone who was a barista for so long, it just makes life easy and makes such a good cup of coffee. 10/10 recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great touch screen feature
on October 6, 2020
Posted by: Sanali16
[This review was collected as part of a promotion.] What a cool coffee machine! We love our coffee gadgets and this one is no exception. The thing that sets this apart from our other machine is the touch screen which I really like. It makes the whole process interactive and straightforward from start to finish. I also like that both coffee and milk preparation happen on the same unit so you don’t have to deal with multiple machines. The milk frother was easy to clean especially with the self clean function to flush out residual milk from the frother. The level of customization is also unique. You can make adjustments to the drink that I was not able to do on other machines. The other thing I like is that it doesn’t take up a lot of counter space. It’s compact, narrow and the water tank is hidden in the back which I like. Overall great coffee machine but the highlight is definitely the touch screen. It makes the process easy to follow especially if you’re new to these types of machines. I’ve had prior espresso machines that were really difficult to use and not intuitive so the Creatista stands out in that aspect where it is very user friendly.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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