Customer reviews from Nespresso USA
Breville - the Creatista Pro - Brushed Stainless Steel
Average customer rating
4.5
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
107
4 Stars
9
3 Stars
7
2 Stars
3
1 Star
10
84%of customers recommend this product.
(
87 out of
104)
Customer Reviews for Breville - the Creatista Pro - Brushed Stainless Steel
Customer Rating
5
Stunning Look and Functions
on August 22, 2022
Posted by: JohnTampa
from Tampa, FL
I have had my OL Mini Nespresso machine for 4 years. Moved that to my work and got the Vertuo. We love that machine too! We love the quality of Nespresso so we had to get the best which is this one! The Creatista Pro is worth it for your place. It looks very sharp, easy to use and has a beautiful color touch screen. The quality of the beverages is great and the fact that the steam wand cleans itself each time you use it, makes this the ideal choice if you don't want to spend forever taking apart pieces and cleaning them like with some other machines. Just got this machine this week and I couldn't be happier!! The Nespresso capsule storage container that is sold that is glass and has the stainless steal lid matches and compliments this machine perfectly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Almost Perfect
on July 19, 2022
Posted by: CoffeeLover
from Los Angeles
I reviewed most of the reviewers here and I agree with all. Well, it is advertised that the machine will make coffee (espresso) and froth milk simultaneously and there is even a video on this here on Nespresso site; however, it is not the case. Although it has two heating elements, it doesn’t do those two function simultaneously and from other websites I read, it has something to do with the Voltage. Just something t o keep in mind. Other than that, it is a great espresso/milk coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Overall great, overpriced, but it broke.
on June 8, 2022
Posted by: Libra
from Ohio
I like this machine and use it every day. However, after about 1.5 years it just started leaking a lot of water all over the counter every time we made a cup of coffee. It was still under warranty but I have to now ship the entire machine back for repairs and the process could take a couple of weeks, more or less (I am told). I close friend has the same machine and her steam wand stopped working after about 6 months as well. So I am questioning the quality of these machines.
Response from Nespresso USABy Allison T., Customer Service, June 9, 2022
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you still need assistance with your Creatista Pro machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I use my machine
on May 26, 2022
Posted by: ashleyn338
I use my machine daily. It's so fun to be creative and try new types of drinks and coffees. This machine is super user friendly and I save so much money now that I make my own coffee. I highly recommend!!
Written by a customer while visiting influenster.com
Customer Rating
1
The worst expensive machine in the world!
on May 19, 2022
Posted by: Hector
The Creatista Pro machine is a machine with manufacturing defects. When you go to heat the milk for your coffee, the machine turns off by itself. It is a manufacturing defect, DO NOT BUY THIS MACHINE IT DOESN'T WORK!
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, May 20, 2022
Thanks for your review, Hector. We’re dismayed to learn of the issues you’ve experienced with your Creatista Pro machine. We’re pleased to see you were assisted by one of our machine experts, when you called our toll-free number 800-562-1465. Your replacement Creatista Plus machine will have the remainder of your two year warranty and a lifetime of troubleshooting when you call our toll-free number. We’re available 24 hours a day and 7 days a week for your convenience, should you need assistance with your new machine. Enjoy creating delicious coffee beverages with your Creatista Plus machine.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not worth it
on May 16, 2022
Posted by: Anna
from Seattle
Not worth it
This machine doesn't froth milk properly and we've tried different brands and types. It just doesn't cut it. The only thing we've got at the end is the look of the machine, not how it makes coffee. Our old Inissia were just as good if not better at making espressos. If we'll discover a magic setting for the frothing I'll update the review but for now we're disappointed with this machine.
This machine doesn't froth milk properly and we've tried different brands and types. It just doesn't cut it. The only thing we've got at the end is the look of the machine, not how it makes coffee. Our old Inissia were just as good if not better at making espressos. If we'll discover a magic setting for the frothing I'll update the review but for now we're disappointed with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best of the line machine
on May 1, 2022
Posted by: eckerd
from NJ
I purchased Creatista Pro for the most possible options and for on screen instructions to prepare milk based beverages. I appreciate the on screen cleaning instructions. This is an investment machine that provides the best Nespresso experience today.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it!!!!
on April 17, 2022
Posted by: Flor
from Fl
We love it, But the milk frosting could be better!!!
Written by a customer while visiting Nespresso USA