Perfect combination of functionality and reliability.
on September 27, 2023
Posted by: Bill
Verified Purchase:Yes
The Breville Oracle is the perfect machine. You can adjust every aspect of the brewing process and expect perfectly brewed coffee every time. Breville also offers exceptional phone support.
I love the machine. It has everything you could dream to have PERFECT coffee.
on September 15, 2023
Posted by: Litta
Verified Purchase:Yes
I am very happy with this machine. Had the same model for about 14 years and now got exactly the same new one! Absolutely love it. It grinds the coffee, measures it, taps it and grinds it to perfection. At the same time as coffee is made milk can be frothed for your cappuccino. What a pleasure is to start the day with the PERFECT cup of coffee. I love it.!
Had my oracle for years. Years. Was bulletproof until in need of a bigger service. We’d run just over 20k shots through it (machine tracks this number). So it needed a send in for a fix. I was apprehensive to send but the cost was not too much in comparison to the machine. And I was sick of coffee pots, Moka pots, French presses, and a little Nespresso we’d purchased while the oracle was traveling. You really get accustomed to the great shots the oracle produces. Not sure how long the oracle was off to servicing, let’s say 4 years (felt like that) but it’s recently returned from holiday and I missed it like a kid. Nice work Breville - you stood by your product which was well built (nothing lasts forever but 20k shots seems fair), you fixed it for a fair price, and you made the process fairly easy. Didn’t think I had truly any vices but when this machine was gone there was suffering.
We have owned many espresso machines in 30 years and Breville Oracle is the best performer. The Breville customer service has been outstanding. Our extended family owns 4 machines. The Oracle has been the best in class with respect to espresso quality and speed of operation.
For years I had my Italian mistress, a fine pice of machinery, but now I have my new Oracle. The design and features are a perfect balance of automation and simplicity. Where has my Australian mistress been all these years
This is our second Breville and we love it! It makes the best Americano~ better than Starbucks Customer service was wonderful to work with~ very responsive