I've used a variety of machines and this one is a great combination of many other machines' excellent features. Grinder is solid, pulls a great shot, milk frothing is excellent, and auto tamp means no mess. Excellent machine!
We’ve had this about a month and love it. This is our first espresso machine. Easy to use. Watched a few YouTube videos that were helpful. Large water storage tank is awesome. Love the auto bean grinder and tamper. Would recommend to change the water tray frequently if you steam milk, so it doesn’t stagnate in the catcher tray. We found the Califia brand oat milk gives the best foam if you are looking for non dairy options.
First time owner of any espresso machine. While there was a short learning process and a little hiccup with the startup, I absolutely love this machine and look forward to making my latte every morning. My husband is a regular coffee drinker and has been enjoying the americano. Even with the automation, it makes me feel like I'm a barista.
Our Oracle has been a good product overall. However, lately we have run into a common defect with these expensive machines. The machine emits a very loud buzzing noise (even with the unit off). It also now leaks water from the portafilter head when hot water is dispensed. We cannot get anyone to respond easily. One hour wait on hold and then they closed.