The ease of an automatic machine without sacrificing drink quality
on December 28, 2021
Posted by: Rowercp
Verified Purchase:Yes
I love this machine. It's easy to use and makes great espresso and lattes for non-baristas that want an excellent cup. Customer service is great, too. I did 3 months research before buying it, and have never regretted the plunge.Anyone I know with this machine absolutely loves it
Bought this a couple years ago. Worked great till this am. Won’t get hot past 160. For the money this is not acceptable
Response from breville.comBy Consumer Support, December 21, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
We are the loyal customer for many years. We own a Batista Express and our Oracle which we depend on for our early morning caffeine routine. We sincerely recommend all Breville products and particularly these espresso machines as the quality and options offered let each of us reach the desired and best quality results. We will remain loyal customers. Thank you all for a fantastic product and customer service.