Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Posted by: Robert Kha
from Fairfax, VA
Verified Purchase:Yes
Very good in many points of view. Will advise to my brother.
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 24, 2023
Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: ThatGuyARod
from Los Angeles, CA
Verified Purchase:Yes
I’m absolutely in love with my choice! The resolution, detail, frame rate for all motion, the clarity in sound and the A.I. performance are just amazing. Now, for the profile, it’s just too slick! Everyone who visits our place always compliments how nice and slick the design is. Plus, one little hiccup with the panel, and LG was ALLLL Over it to ensure the repair was handled accordingly. Even after the fact, I’m still happy with my purchase and trust in LG TV’s. Recommend it? Absolutely!
This is a 65” because it looks good on this wall, but my oh my, do I want a larger wall for an excuse to upgrade! :)
This is a 65” because it looks good on this wall, but my oh my, do I want a larger wall for an excuse to upgrade! :)
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 13, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: DudleyDuguid
from Columbus, IN
Verified Purchase:Yes
This is a very nice TV and we're glad that it's hanging on our wall.
Response from lg.comBy Jai., LG Social Media, April 12, 2023
Hi there Dudley! We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. `Jai.
Written by a customer while visiting lg.com
Posted by: ScoHa
Verified Purchase:Yes
Love this TV! Great picture quality & exceptional in brightly lit rooms as well!
Response from lg.comBy Tanisha, social/LG, April 10, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, as this motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
1
OLED65G2PUA TV is useless for streaming!
on April 8, 2023
Posted by: KathMarc
from Milford, CT
This tv turns off its wi-fi at least once a day. Unable to get it back without unplugging the TV and restarting it.
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 9, 2023
Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Gunny Irish
from Lawton, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this TV after installing a 48” OLED in a small bedroom and being amazed with the picture quality. Had to have this brand / quality for my kitchen area and absolutely love it. I will be replacing my 77” living room TV with an LG OLED soon but discovered the G3 is coming out so I will wait until my retailer receives them. LG OLED all the way!
Response from lg.comBy Christian Jimenez, LG Social Media, April 7, 2023
Hi, kudos to your taste and in selecting the G3 OLED TV - where bright colors meets beautiful design! Enjoy the α9 Gen5 AI Processor 4K with the added brightness boost feature for a theater-like experience in the comfort of your own home. Should you need support, we're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook! ^Chris
Written by a customer while visiting lg.com
Posted by: Robish0
from Pittsburgh pa
Verified Purchase:Yes
The TV frequently loses the input signal coming from my receiver. I had to run additional cables in order to get the sound to work. I have been unable to correct this problem. There’s nothing in the documentation the TV frequently time is it self out when I’m trying to use my cable box.
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 9, 2023
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you.^James.
Written by a customer while visiting lg.com
Posted by: Dud90
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new LG TV met all my expectations. The G2 picture was a noticeable improvement over my previous TV. It has great features to go along with the picture quality and the slim gallery design fits beautifully in my living room. The
Response from lg.comBy Christian Jimenez, LG Social Media, April 7, 2023
Thank you for your review for your LG G2 77-inch OLED Gallery Edition TV! Enjoy the ultimate balance of form and function to bring you the most premium TV entertainment experience possible! #LifesGood when you're able to have a theater-like experience within the comfort of your own home. Should you need support, we're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook! We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com