Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Customer Rating
5
Amazing Quality
on December 1, 2024
Posted by: BurntBacon
from Charlotte, NC
[This review was collected as part of a promotion.] Amazing build quality and picture quality. Easy to mount.
Response from lg.comBy LG Digital Care Team, March 19, 2025
Hey there. Thanks for your feedback on your LG OLED TV! We're so glad you love the picture quality and the exceptional build. Plus, the easy mounting ensures a seamless setup to enjoy incredible visuals in no time. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! ^David
Written by a customer while visiting lg.com
Customer Rating
1
great tv when it works.
on November 18, 2024
Posted by: Buzztech
i bought it just over 2 years ago. and it already died. warranty is no good. and LG wont do anything about it, but tell me to find someone to fix it.
Response from lg.comBy LG Digital Care Team, November 22, 2024
Hey there! We appreciate you letting us know about what's happening with your LG T, and we want to help getting up and running again so you can have a great home theater experience. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about what's happening with your TV, and details about your previous conversation with support, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
best I have ever seen
on July 13, 2024
Posted by: bobby2025
97" best picture I have ever seen amazing detail and blacks blown away
Written by a customer while visiting lg.com
Customer Rating
5
Worth every cent.
on May 21, 2024
Posted by: OledGuy13
from Pittsburgh PA
[This review was collected as part of a promotion.] Best looking oled i have ever owned. Overall performance with movies and gaming has just blown me away. LG I'll be more than happy to review future products from you lol
Written by a customer while visiting lg.com
Customer Rating
3
Flaws in simple features
on March 8, 2024
Posted by: Mnm2
from California
We have the 83inch and the screensaver is frustrating and reading in the reviews it seems we have no control over this. Also the Always Ready Moments there is no option to deleted certain pictures and also it seems you can only have 16 photos. I was ready to re load more images but now it will not allow me to feature any of my photos, it says that it’s been downloaded and to view it under Always Ready under Moments but nope no signs of my pictures at all! I have been doing this process for the last 2 days and have been unsuccessful putting images back into my Always Ready.
Response from lg.comBy LG, June 4, 2024
Hi there. We're sorry to hear about the frustration you're experiencing with your LG OLED83G2PUA TV. We understand the importance of having control over your screensaver and Always Ready Moments. Please send us a private message via Facebook or X (Twitter) @LGUSSupport so we can assist you further with resolving these issues. We appreciate your patience and look forward to helping you. ^Sam
Written by a customer while visiting lg.com
Customer Rating
3
Dumb Smart TV
on February 9, 2024
Posted by: NessaNova
[This review was collected as part of a promotion.] I think the picture and sound is excellent, but the “smart” features are annoying, for example if I am in conversation around the tv, sometimes it turns on and starts listening and responding as if we are voice controlling it, but we aren’t! The other super annoying feature is the auto screensaver, I want to be able to use the Spotify app without the screensaver turning on. Sometimes I like to keep it on for the lyrics to play on the screen, but the screensaver starts after like 2 minutes! And there’s no way to turn it off. I really don’t need the AI features, in fact I wish there were ways to turn all that stuff off, but I guess I need to get used to all my technology products listening and probably recording everything we say… I just want a regular tv with the updated color/sound.
Response from lg.comBy LG, June 9, 2024
Hi there. Thank you for bringing this matter to our attention, and we appreciate your feedback on the smart features of the LG OLED TV. We understand your difficulty in dealing with these matters, and we truly regret to hear about that. While these features seem to be bothering you, we can help you with this. With regards to the voice recognition feature of your LG TV, you can turn this feature off by going to Settings > General > AI Service > Voice Recognition Settings. While there's no direct option to disable it completely, the screen saver is designed to prevent burn-in on the OLED panel and cannot be turned off entirely. If you require additional assistance, you may reach out to our social media team at @LGUSSupport, and we'd be glad to accommodate you. `Liz
Written by a customer while visiting lg.com
Posted by: 65in LG TV decent
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Product is good I almost love it exept on the first panel it had dead pixels in less then a year use, and a pink tint on the screen and then I had the panel replaced 3 time and still have the panel with pink tint and this time the motherboard is going out, so their has just been a bunch of isses with this tv, when it works it can be great the colors are great around the pink its an oled, but to be honest LG should have th best OLED panels sinve they been around for the longest time. I hope this last panel I get is the one so I can keep it long term.
Written by a customer while visiting lg.com
Posted by: New OLED G2
from Santa Clara, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just upgraded from a 2017 OLED C series to a 2022 OLED G series we bought on closeout. The picture is brighter than the older model and it has many new features such as ability to reduce the intensity of fixed news channel banners to avoid burn-in (which happened with our 2017). In addition, the sound and picture are gorgeous and we love the way the G2 mounts right up next to the wall for the "gallery" look.
Written by a customer while visiting lg.com