Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Posted by: Aaron Merculief
from Cold Bay, Alaska
Verified Purchase:Yes
This TV meets all gaming needs for next gen gaming consoles. This is the sole reason I picked up this TV. Call of Duty MW2 works great. 120 frames per second. The gaming is great!
Aside from that the tv is great for watching. OLED gives the best blacks and I love the color. If your wife is one of those people who have a hard time telling the difference between tvs, she’ll be able to see how great this tv is. The picture has to be seen in person to really justify the price.
I’ve had no issues with this tv and recommend it to everyone who enjoys great entertainment and gaming. Avatar 2 on the tv is very nice!
Response from lg.comBy Jai., LG Social., May 1, 2023
Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.
Written by a customer while visiting lg.com
Posted by: Jay R fort myers
from Fort Myers
Verified Purchase:Yes
I couldn’t believe how great LG handled this warranty replacement.
Response from lg.comBy Tanisha, social/LG, April 28, 2023
Hi there! Thank you for your feedback. We will surely pass on your feedback to the rest of our team, which will be considered for future product improvements. If you have an inquiry or are in need of assistance, please don't hesitate to send us a private message. We'll be there for you.
Written by a customer while visiting lg.com
Posted by: LB in OP
from Overland Park, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] We received our delivery of our new TV promptly. There was no stand in the box - only a wall mount bracket. The LG stand made for the TV sits at an upward tilt angle that reflects ceiling lights. Recommend a universal flat screen stand.
The picture is gorgeous and it is full of wonderful features and apps. No regrets!
The picture is gorgeous and it is full of wonderful features and apps. No regrets!
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 24, 2023
We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Disappointed_customer7891
from Arvada, Colorado
Verified Purchase:Yes
The TV I received has never turned on and doesn't work. I'm not sure if it was the delivery or if LG knowingly sent me a broken previously returned TV. It took me awhile to rewire the area behind the wall, so I didn't realize it was broken right away.
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 23, 2023
We apologize for any inconvenience this has caused you and sincerely appreciate you taking the time let us know about this. Having a TV that is not working is not the ideal experience we want for you. We'll be more than happy to look into your LG G2 65-inch OLED evo Gallery Edition TV, model OLED65G2PUA, and assist you further. Please send us a private message on Twitter or Facebook using the handle @LGUSSupport along with your contact information, or you can call our customer service line at (800) 243-0000. We'll take it from there ^Danee
Written by a customer while visiting lg.com
Posted by: CDavis85
from Round Rock, TX
Verified Purchase:Yes
I've had my LG G2 for about 3 weeks now and used it for roughly 40 hours of content. Though I have some time to go before I can make a proper assessment of the quality of the unit, I'm overall quite satisfied with it. Color and picture uniformity look great and the menus (though I almost never use) are very responsive. My only complaint about the settings is that you cannot disable TPC auto-dimming to ensure consistent HDR brightness over time, or at least I haven't found a way to do so and something that CAN be toggled on the C3 and G3. I would also say that I have been having consistent handshake issues in enabling Dolby Atmos for my content with my Onkyo AV receiver, something that I had no problems with when I was using my older LG E7. All this being said, so far it's been a good experience and I look forward to using it more.
Response from lg.comBy Jai., LG Social., April 28, 2023
Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: gloccc
from kck
Verified Purchase:Yes
wish there was book with pictures of the remote to explain how to use proper.
and more instructions, not just on the setup and hookup pictures. just a good ole manual
would be nice.
and more instructions, not just on the setup and hookup pictures. just a good ole manual
would be nice.
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Presso
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm so glad I got the G2. I was considering the C2. The G2's color is awesome along with great sound. Lots of connections in the back for extras. You won't be disappointed with the G2.
Response from lg.comBy Anthony Jaimes , VXI Austin , April 20, 2023
Hey there, Presso. This G2 is definitely one of a kind, we're glad that you are having a good experience with it! We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Up2lateagain
from Macomb, Michigan
Verified Purchase:Yes
We bought this TV because it had UTube already installed. We left our cable provider because of their ever increasing monthly cost and went to a mobile network provider. The UTube app provides UTube TV and we are very happy with the TV picture and the smart app that come preloaded.
Response from lg.comBy Christian Jimenez, LG Social Media, April 17, 2023
Thanks for your review for the best seller LG G2 65-inch OLED evo Gallery Edition! We're glad you mentioned the LG content store and the availability of apps in it! Enjoy the AI enhanced life-like picture with the brightness booster feature! We're glad you can make us a part of your entertainment experience.
Should you need support, we're available via phone or chat support. More information for these support options can be found here: https://www.lg.com/us/support/contact. Feel free to reach out to us, we'd be happy to assist! ^Chris
Should you need support, we're available via phone or chat support. More information for these support options can be found here: https://www.lg.com/us/support/contact. Feel free to reach out to us, we'd be happy to assist! ^Chris
Written by a customer while visiting lg.com