Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Posted by: Evmitch
from Austin,tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this as my first oled tv and it is better than going to a movie theater
Response from lg.comBy Jai., LG Social., June 22, 2023
Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Tivan7456
from Senoia, GA
Verified Purchase:Yes
I recently bought 2 of these G2s. Really love the low-profile design and the picture quality os fantastic. My only struggle is keeping them connected to my wifi network. When they are connected, they are noticeably better than the one I bought for my screened porch from another manufacturer. While the picture quality of that one is not as good aqs my G2s I have had no issues keeping it connected to my network. I'm sure once I get my network stabilized, everything will be fine.
Written by a customer while visiting lg.com
Posted by: CKTENNIS
from WEAVERVILLE, N.C.
Verified Purchase:Yes
Looking for an upgrade TV 55". Down to C2 or G2. For $200 more I went with the G2 for brighter picture and better processor. Been an OLED fan for several years and they just keep getting better.
Written by a customer while visiting lg.com
Posted by: RJ8302
from Austin
Verified Purchase:Yes
From the moment I first set it up it took 4 presses of the power button to turn it on. After doing some research I found that every LG G2 83" TV has a defective power board that needs to be replaced. Disappointed to see this defect in a such expensive premium model tv.
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 4, 2023
Hi, RJ8302. Thanks for reaching out. Hopefully you were able to get the motherboard fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Bucchino
from New jersey
Verified Purchase:Yes
Dont waste your time i purchased 30 tv’s had remote issues and there is zero support.
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 4, 2023
Hi, Bucchino. Thanks for reaching out. We're sorry to hear about your zero support experience. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: ArayLintik
from Herriman, Utah
Verified Purchase:Yes
This TV has delivered everything we were looking for. The best thing is the quality of picture. Love it!
Written by a customer while visiting lg.com
Posted by: Carl1915
from Des Moines, IA
Verified Purchase:Yes
Picture is great. OS is awful! Apps don't work. Internet shuts off, hard wired or WI-FI, TV shuts off abitrarily. Have contacted support multiple times. All they offer is a "hard reset". Awful purchase. Sorry i have it.
Response from lg.comBy Tanisha, social/LG, May 25, 2023
Oh Wow! We would like to help you sort this issue out with your LG TV and internet concerns. We want to thank you for your comments. With that said, We would like to have you reach out to us via our social media platform Facebook or Twitter please use the handle @LGUSSupport. Please be prepared with your serial number and a good contact number and we can get you some attention towards a resolution since you're having trouble reaching us at our 800-243-0000.~Tanisha
Written by a customer while visiting lg.com
Posted by: kun03
from Sacramento, CA
Verified Purchase:Yes
I am as delighted as everyone else to have this masterpiece for entertainment purposes. The best, the coolest ever. Thank you!
Written by a customer while visiting lg.com