Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Customer Rating
1
Good colors, awful sound, awful build quality
on September 25, 2022
Posted by: WarpOrb
from SLC UT
I've had this OLED65G2PUA a couple weeks now, and its only real good quality is the thinness. The screen has warps along the top edge, the sound is way worse than my prior lower-end LG OLED model, and LG has been very unhelpful and uninterested in resolving these issues.
(click to see the video)
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
4
Good quality
on September 23, 2022
Posted by: Nitronic
[This review was collected as part of a promotion.] The picture is very sharp and excellent quality. The sound is very poor but probably the speakers are damaged. Support is going to check.
Written by a customer while visiting lg.com
Posted by: cab4me
from San Carlos CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my set for almost 2 months and I love it.. It's amazing how much a 10" increase in viewing area to the size of the pictue. It is so much brighter than my old LG set... I would recomand this set to anyyone looking for a new 65" set!!
Written by a customer while visiting lg.com
Customer Rating
3
Great picture, but makes high pitch sound
on September 19, 2022
Posted by: Sparkybish1981
from Wichita, KS
I bought the TV yesterday. Got it unboxed, and everything plugged in. When I turned the TV on, and the wallpaper would show up on the idle screen, I heard a high pitch whine come from the back of the TV. I tried different video sources. Tried streaming a movie, I played video games on my Xbox series X, and played a blu-ray. Whenever the image on the screen was bright, the TV made the high pitch sound. The picture is fantastic, but the whine is distracting.
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: kim kim
from fairfax virginia
Verified Purchase:Yes
i bought it one month ago. the first, it didn't turn on and it takes more than 3 weeks to get an appointment. service center is horrible to reach out
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Dale 44
from Denver NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to install when I figured how it’s set up easy to use now and has great features.
Written by a customer while visiting lg.com
Customer Rating
5
Best TV ever made!
on August 31, 2022
Posted by: Anonymous
from South Carolina
I have had my 77 in G2 Oled for a month now. This model is bright and has perfect clarity. The blacks are awesome! I l love the fact that LG backs this TV with a 5 year warranty. I love that they use heatsink tech in it. I have compared with 8k tvs and this TV is much better than any 8k currently on the market. Lg created and mastered this technology. We will only buy Lg tvs in my home.
Written by a customer while visiting lg.com
Customer Rating
5
Best TV I’ve ever Had!
on August 28, 2022
Posted by: Rick082022
from Key Largo, FL
I bought this TV a couple of weeks ago and I'm so happy that I did. This is the best TV I’ve ever owned. I would recommend this TV to a friend.
Written by a customer while visiting lg.com