Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Posted by: LB in OP
from Overland Park, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] We received our delivery of our new TV promptly. There was no stand in the box - only a wall mount bracket. The LG stand made for the TV sits at an upward tilt angle that reflects ceiling lights. Recommend a universal flat screen stand.
The picture is gorgeous and it is full of wonderful features and apps. No regrets!
The picture is gorgeous and it is full of wonderful features and apps. No regrets!
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 24, 2023
We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Jay R fort myers
from Fort Myers
Verified Purchase:Yes
I couldn’t believe how great LG handled this warranty replacement.
Response from lg.comBy Tanisha, social/LG, April 28, 2023
Hi there! Thank you for your feedback. We will surely pass on your feedback to the rest of our team, which will be considered for future product improvements. If you have an inquiry or are in need of assistance, please don't hesitate to send us a private message. We'll be there for you.
Written by a customer while visiting lg.com
Posted by: Aaron Merculief
from Cold Bay, Alaska
Verified Purchase:Yes
This TV meets all gaming needs for next gen gaming consoles. This is the sole reason I picked up this TV. Call of Duty MW2 works great. 120 frames per second. The gaming is great!
Aside from that the tv is great for watching. OLED gives the best blacks and I love the color. If your wife is one of those people who have a hard time telling the difference between tvs, she’ll be able to see how great this tv is. The picture has to be seen in person to really justify the price.
I’ve had no issues with this tv and recommend it to everyone who enjoys great entertainment and gaming. Avatar 2 on the tv is very nice!
Response from lg.comBy Jai., LG Social., May 1, 2023
Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.
Written by a customer while visiting lg.com
Posted by: Cory80
from Oregon
Verified Purchase:Yes
So far the TV has been great. It was the top rated TV and I see why. I bought it for the picture quality, flush mounting and the eArc support which my old TV (Panasonic Plasma) did not have. Looks amazing both on and off. Can’t comment on sound or apps because I do not use them. Only complaint is it sometimes it gets confused when powering off and on with different remotes or changing between apps using Amazon Firestick. It will display HDMI 1 which is the Sonos ARC sound bar or there will be no sound output. To resolve you have to turn off and back on.
Response from lg.comBy Jai., LG Social., May 1, 2023
Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Jazzyih64
from Humble,Texas
Verified Purchase:Yes
I purchased this Oled approx. 2 months ago the quality of the picture and the features are outstanding.
Response from lg.comBy Tanisha, social/LG, May 3, 2023
Wow! When can we come for the cook out? Looks outstanding in there. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Written by a customer while visiting lg.com
Posted by: Zypher
from Boston
Verified Purchase:Yes
Can’t say enough about picture quality and happiness in a product. Refresh rates etc… also, it’s bright. Bright room ready!
Response from lg.comBy Christian Jimenez, LG Social Media, May 4, 2023
Hi! Glad to hear you love the widely acclaimed LG G2 65-inch OLED -winner of the CES 2022 Innovation Award. Enjoy the AI enhanced picture available in your TV in addition to it's brightness boost feature! We're here for support should you need it! Feel free to contact us via Facebook or Twitter at the handle @LGUSSupport. Happy movie night! ^Chris
Written by a customer while visiting lg.com
Posted by: G2 65
from Austin, Texas
Verified Purchase:Yes
Love this item so far. I bought it to replace my Frame TV from LG as I wasn't able to use it during the day as it's in front of a wall that's just window in a high rise. Colors are absolutely amazing and I like the art function, but it could be better.
Compared to the Frame, the artwork isn't as usable. It rotates through quickly and even when I have it set to motion sensing mode, it doesn't turn on to art when people are in the room. When it's on art mode at night, the screen is far too bright.
Personally, I'd like some sort of slowly panning art option to allow the screen to not ghost as I know that's why the art rotates through so quickly. Something where it's lightly zooming or panning on a single piece to the point where it's not very noticeable would be great.
Response from lg.comBy Jai., LG Social., May 5, 2023
Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Don0348
from Northwest suburbs
Verified Purchase:Yes
I bought a new LG oled because I have had an LG oled for years. My old one continues to work and impress. And that one was given to another family member.
After a LOT of research I chose another LG oled (G2). I am again amazed.
Nice job LG!
When looking f
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com