Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Posted by: ScoHa
Verified Purchase:Yes
Love this TV! Great picture quality & exceptional in brightly lit rooms as well!
Response from lg.comBy Tanisha, social/LG, April 10, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, as this motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha
Written by a customer while visiting lg.com
Posted by: DudleyDuguid
from Columbus, IN
Verified Purchase:Yes
This is a very nice TV and we're glad that it's hanging on our wall.
Response from lg.comBy Jai., LG Social Media, April 12, 2023
Hi there Dudley! We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. `Jai.
Written by a customer while visiting lg.com
Posted by: ThatGuyARod
from Los Angeles, CA
Verified Purchase:Yes
I’m absolutely in love with my choice! The resolution, detail, frame rate for all motion, the clarity in sound and the A.I. performance are just amazing. Now, for the profile, it’s just too slick! Everyone who visits our place always compliments how nice and slick the design is. Plus, one little hiccup with the panel, and LG was ALLLL Over it to ensure the repair was handled accordingly. Even after the fact, I’m still happy with my purchase and trust in LG TV’s. Recommend it? Absolutely!
This is a 65” because it looks good on this wall, but my oh my, do I want a larger wall for an excuse to upgrade! :)
This is a 65” because it looks good on this wall, but my oh my, do I want a larger wall for an excuse to upgrade! :)
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 13, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Robert Kha
from Fairfax, VA
Verified Purchase:Yes
Very good in many points of view. Will advise to my brother.
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 24, 2023
Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Up2lateagain
from Macomb, Michigan
Verified Purchase:Yes
We bought this TV because it had UTube already installed. We left our cable provider because of their ever increasing monthly cost and went to a mobile network provider. The UTube app provides UTube TV and we are very happy with the TV picture and the smart app that come preloaded.
Response from lg.comBy Christian Jimenez, LG Social Media, April 17, 2023
Thanks for your review for the best seller LG G2 65-inch OLED evo Gallery Edition! We're glad you mentioned the LG content store and the availability of apps in it! Enjoy the AI enhanced life-like picture with the brightness booster feature! We're glad you can make us a part of your entertainment experience.
Should you need support, we're available via phone or chat support. More information for these support options can be found here: https://www.lg.com/us/support/contact. Feel free to reach out to us, we'd be happy to assist! ^Chris
Should you need support, we're available via phone or chat support. More information for these support options can be found here: https://www.lg.com/us/support/contact. Feel free to reach out to us, we'd be happy to assist! ^Chris
Written by a customer while visiting lg.com
Posted by: Presso
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm so glad I got the G2. I was considering the C2. The G2's color is awesome along with great sound. Lots of connections in the back for extras. You won't be disappointed with the G2.
Response from lg.comBy Anthony Jaimes , VXI Austin , April 20, 2023
Hey there, Presso. This G2 is definitely one of a kind, we're glad that you are having a good experience with it! We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: gloccc
from kck
Verified Purchase:Yes
wish there was book with pictures of the remote to explain how to use proper.
and more instructions, not just on the setup and hookup pictures. just a good ole manual
would be nice.
and more instructions, not just on the setup and hookup pictures. just a good ole manual
would be nice.
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: CDavis85
from Round Rock, TX
Verified Purchase:Yes
I've had my LG G2 for about 3 weeks now and used it for roughly 40 hours of content. Though I have some time to go before I can make a proper assessment of the quality of the unit, I'm overall quite satisfied with it. Color and picture uniformity look great and the menus (though I almost never use) are very responsive. My only complaint about the settings is that you cannot disable TPC auto-dimming to ensure consistent HDR brightness over time, or at least I haven't found a way to do so and something that CAN be toggled on the C3 and G3. I would also say that I have been having consistent handshake issues in enabling Dolby Atmos for my content with my Onkyo AV receiver, something that I had no problems with when I was using my older LG E7. All this being said, so far it's been a good experience and I look forward to using it more.
Response from lg.comBy Jai., LG Social., April 28, 2023
Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com