Customer reviews from lg.com
LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Average customer rating
4.5
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
226
4 Stars
33
3 Stars
13
2 Stars
7
1 Star
17
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for LG - 97" Class G2 Series OLED evo 4K UHD Smart webOS TV with Gallery Design (2022)
Posted by: Old But Not Dead
Verified Purchase:Yes
Pros: OLED77G2PUA was well-boxed and secured, and no missing pixels when first turned on. Very high-resolution picture using antenna, true black color is excellent. Sporting events and 4K movies look superb on this set, no fracturing or blending of pixels from what I can tell, the set keeps up with the video feed. Good audio without use of sound bar or surround-sound system if you don't have one. Excellent upscaling of video signal when not true 4K input. Wall-mount kit is flush mount and scissors-type, which allows me to pull the TV away from the wall about 6-8" for cable changes if needed. Definitely do a software update when you first turn it on, it helped eliminate a lot of the common bugs that were posted by other users
Cons: Don't like the streaming app services offered with this set, they all have targeting commercials and popups. I decided to turn it all off, use local audio-video inputs only, and have my PC input streaming apps to the set. Still trying to figure out how to scroll through antenna channels one at a time using the scroll wheel on the remote, it tends to highlight and select only the top-level digital channels (7-1, 12-1, etc.). Don't like the wand/pointer functions, trying to figure out how to turn that stuff off. I may switch to a a universal remote that I can program to my tastes. The set is thin and trim, no doubt, but man, it is heavy. You definitely need another person to help you attach it to the wall-mount and you better make sure that the mount is well-secured to the wall. I was lucky, my basement media room wall is finished on one side only, I was able to put in some cross-braces between the studs on the other side for a full-on stud-fastening of the wall-mount. All is forgiven, though, when you turn on the set, catch a live NFL game or Top Gun: Maverick with the surround-sound system on, and the wife gives you two thumbs-up.
Written by a customer while visiting lg.com
Posted by: Ml23
from Wheaton Il
Verified Purchase:Yes
We love our new TV. The clarity and color of the picture are amazing, especially when you watch you tube that was filmed in 4k UHD. But we were not surprised by the quality because this set replaced a 65 inch LG OLED curved screen that was still working,We love the LG oled tv so much we also own a 55 in.
Written by a customer while visiting lg.com
Posted by: Boraboy
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would be 5 stars if it worked. Only lasted 6 months
Written by a customer while visiting lg.com
Customer Rating
1
There are issues.
on August 9, 2023
Posted by: sadTVtimes
from USA
Do not buy this TV! The power supply has died more than once and needs to be replaced over and over again. It will be working fine and then it dies.
Response from lg.comBy Ian, LG Social Media, August 9, 2023
Hello! We'd love to see if there's an underlying issue going on with your TV! Please reach out with the link below, and it'll be our pleasure to see what's going on. https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: Nigel G Tubbs
from Arkansas
Verified Purchase:Yes
GREAT TV and GREAT PICTURE QUALITY!! Just wish it was a little cheaper in price!
Written by a customer while visiting lg.com
Posted by: PaulD1587
from Buffalo NY
Verified Purchase:Yes
I bought this TV after a ton of research as to which OLED to get. I decided on the G2 and it hasn't disappointed in any way. The colors are vibrant, blacks are inky, motion is great. At the cost it was a great buy.
Written by a customer while visiting lg.com
Posted by: Don39
from Pickerington Ohio
Verified Purchase:Yes
Lives up to it’s advertising. I needed a Roku to download Spectrum.
Written by a customer while visiting lg.com
Posted by: Ry26
Verified Purchase:Yes
[This review was collected as part of a promotion.] The TV has excellent picture. Unfortunately after less than a year of owning it, it developed lines in the screen and have to replace a circuit board or something and the part was back ordered and I still have not hit my TV fixed.
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, July 18, 2023
Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG TV. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.
Written by a customer while visiting lg.com