I bought this OLED 4 months ago and there is a panel issue. I’d be more pleased if LG offered to replace the TV with a new one, rather than repair it, as that would essentially be like me buying a refurbished TV for full price. I’d understand if this was a couple years old, but I bought it in July, and officially unboxed it in September, so really it only had 2 months of use before the infamous verticals line on the screen.
Response from lg.comBy LG Customer Experience team, Customer Care, November 9, 2023
Hey, we get how important is it for you to resolve this issue to your liking and would like to have another look into the issue you're experiencing. Please reach out to our social media team by sending us a PM on Facebook or a DM on Twitter at the handle @LGUSSupport. Kindly include your phone number and TV information in your private message to us (model and serial numbers). We look forward to the opportunity to help! ^Chris
[This review was collected as part of a promotion.] Great quality and imagery, easy to install. Alexa is a delight although she struggled to access tv settings menu
Response from lg.comBy LG Customer Experience team, Customer Care, November 5, 2023
Thank you for your feedback on our product! We're thrilled to hear that you found the quality and imagery to be great, and that the installation process was easy for you. We're glad to know that Alexa has been a delight to use despite having difficulties when trying to access the TV settings menu. Furthermore, we appreciate your patience and understanding, and we're continuously working to improve the compatibility and functionality of our products. If you have questions or need assistance in the future, please don't hesitate to reach out to us privately on Facebook or Twitter (X) by mentioning @LGUSSupport. We would be delighted to assist you, and we hope to continue serving you in the future!
[This review was collected as part of a promotion.] I have owned many brands of TV but none come close to LG. Their design and up to date features far surpass other brands.
I have had the LG G2 77" OLED TV for almost a year, and it has been nothing short of a revelation in my home entertainment setup. I can't help but give it a well-deserved 5-star review for the following reasons:
1. **Stunning OLED Display**: The OLED display on this TV is nothing short of breathtaking. The colors are vivid, blacks are deep and true, and the contrast is mind-blowing. It's like having a cinema-quality screen right in my living room.
2. **Immersive 77" Screen**: The size of this TV is perfect for creating a truly immersive viewing experience. Whether I'm watching movies, playing games, or streaming my favorite shows, the 77" screen pulls me into the content like never before.
3. **Dolby Vision and Atmos**: The LG G2 supports Dolby Vision and Dolby Atmos, delivering exceptional audio and visual quality. The sound is rich and immersive, and the HDR content looks astonishingly lifelike.
4. **Thin and Sleek Design**: LG has nailed it with the design of this TV. It's incredibly thin, and the bezels are minimal, giving it a modern and sleek appearance. It's a work of art even when turned off.
5. **WebOS and Smart Features**: The WebOS smart platform is user-friendly and intuitive. It's easy to navigate through apps, and the quick response time ensures a smooth experience. Plus, the voice control feature is a handy addition for searching and controlling content.
6. **Gaming Excellence**: If you're a gamer, you'll love the LG G2. It supports features like NVIDIA G-SYNC and low input lag, making it perfect for gaming with no screen tearing or noticeable delay. The 120Hz refresh rate ensures silky-smooth gameplay.
7. **Future-Proof with HDMI 2.1**: With HDMI 2.1 ports, this TV is future-proofed for next-gen gaming consoles and devices. It can handle 4K at 120Hz, Variable Refresh Rate (VRR), and Auto Low Latency Mode (ALLM), ensuring top-tier gaming experiences.
8. **Magic Remote**: The included Magic Remote is a game-changer. Its intuitive pointer and responsive touchpad make navigating through menus a breeze. Plus, it has voice recognition for even greater convenience.
In summary, the LG G2 77" OLED TV is a masterpiece of modern technology and entertainment. It elevates the viewing experience to new heights with its stunning OLED display, immersive sound, and smart features. If you're a cinephile, gamer, or simply someone who appreciates top-tier home entertainment, this TV is a must-have. It has truly transformed my living room into a cinematic paradise, and I couldn't be happier with my purchase. Five stars without a doubt!