Customer reviews from Tuft & Needle
Tuft & Needle - Hybrid Mattress - Blue
Average customer rating
4.6
(587 Reviews)
Rating breakdown 587 reviews
5 Stars
444
4 Stars
71
3 Stars
41
2 Stars
20
1 Star
11
92%of customers recommend this product.
(
404 out of
440)
Customer Reviews for Tuft & Needle - Hybrid Mattress - Blue
Posted by: Across
from California
Gender:Female
Verified Purchase:Yes
I've had my mattress for just under a month. When I tell you this is the best investment I have made in years, I am not kidding. The bed is soft to touch but also firm enough to support my joints. I never realized how much I was needing a new bed until I finally received this one. It arrived in about a business week. Really easy to set up. My partner and daughter(7yrs) set it up. They said it took all of 20 minutes and most of that was getting it out of the packaging. Overall I recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
No long supportive enough
on April 29, 2023
Posted by: LizC
from Connecticut
Gender:Female
I have had this mattress for about 16 months. It used to be perfect but after a year it seemed to lose its firmness and support. Now I am waking up with lower back pain every day. I would not recommend.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 3, 2023
Hi Liz! Thank you for your candid feedback, we're sorry to hear your Hybrid Mattress hasn't held up well over time and is causing you discomfort. We strive to provide quality sleep for years to come and are happy to take a look at what's going on. Feel free to reach out to our Customer Experience Team directly at 877-842-2586 or support@tuftandneedle.com, and we can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Ravens nest
Verified Purchase:Yes
Don’t wait, buy it now. This bed has changed my life.
Written by a customer while visiting Tuft & Needle