Both my wife and I are very pleased with everything about the mattress so far. Delivery was great, we got the mattress in place and unfurled easily, and both of us really enjoy the sleep experience.
Written by a customer while visiting Tuft & Needle
So far, it's very very firm. To firm. Theres almost no bounce, I'm not really sure this is as advertised, and it certainly isn't a good fit for side sleepers. My wife is less than 120lbs and has not been enjoying it, and while it has been so so for me, I am having doubts about it long term.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, December 28, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
It’s soft and supple on top with firm support below. Super restful first night sleep. The mattress weighs a lot so make sure to have your best team of workers to get it in place. The wrapping provides excellent protection and rolls right off with a good tug. The off gassing is minimal as is the time for the mattress to relax into its perfect shape for use.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle