Customer reviews from Tuft & Needle
Tuft & Needle - Hybrid Mattress - Blue
Average customer rating
4.6
(587 Reviews)
Rating breakdown 587 reviews
5 Stars
444
4 Stars
71
3 Stars
41
2 Stars
20
1 Star
11
92%of customers recommend this product.
(
404 out of
440)
Customer Reviews for Tuft & Needle - Hybrid Mattress - Blue
Customer Rating
5
So much fun to setup
on October 21, 2021
Posted by: Astona
from Tampa, FL
Gender:Female
I have had this in a King for over a year. And no only was it fun to set up. The way it popped up but it was easy. And anyone who sleeps on my bed want one. That says it all
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Not firm, just more firm than their mid-level.
on November 9, 2021
Posted by: CBCooper
Gender:Female
Verified Purchase:Yes
It was the first every "mail to home" mattress I have ever bought and will likely be the last. The description does say firmer, but do not mistake this for a firm mattress. It is likely "firmer" than the mid-level mattress they offer. I would not buy another.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 9, 2021
Hi there, thank you for taking the time to review your purchase. We’ve designed our mattresses to be universally comfortable for all sleepers. T&N Adaptive Foam was created to cradle pressure points while providing optimum support for your neck and spine. We’re sorry to hear this was not your experience and will definitely pass your feedback along to our product team. If you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
The Best
on November 11, 2021
Posted by: JasH
from Wichita Falls, TX
Gender:Male
We've been sleeping on our hybrid for a year now and it's the best thing I've ever laid my head on. I consider it money well spent.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Johnny C
Gender:Male
Verified Purchase:Yes
It is not what I expected. I am still waking up with back and joint pain
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 28, 2021
We appreciate you sharing your feedback with us; I'm sorry to hear you're waking up in pain, we certainly want you to sleep comfortably! You can reach out to us at 8778422586, or email us at support@tn.com, to explore what options are available to you. We hope to hear from you soon!
Written by a customer while visiting Tuft & Needle
Posted by: CBbc
Verified Purchase:Yes
We bought this mattress and LOVED it. Then we found out our house had mold and we had to toss it. Bought a more expensive, American made mattress that had been reviewed well in “best of” and “top 10” lists on the internet and it was…fine. The first chance we got to give that mattress away and repurchase this one, we jumped on. And it was just as good as we remembered. Literally a joy to sleep on and rest on. Supportive, but cushy.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from WI
Gender:Female
Verified Purchase:Yes
I felt the bed was made well but for some reason my body sunk in and my knees/legs would not so my back and hips were twisted and I could only sleep for an hour before waking up in pain. For that reason alone we had to get another mattress but I think this would be a great bed. My husband really liked it. The return process was a dream and the customer service was fantastic.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JayG
from Colorado Springs, colorado
Gender:Male
Verified Purchase:Yes
Just awesome!! Highly recommend!!
Written by a customer while visiting Tuft & Needle
Posted by: m.VanSchalkwyk
from Hartford, CT
Gender:Female
Verified Purchase:Yes
Nice and firm, supportive on the edge when I get on/off. Overall very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle