Customer reviews from Tuft & Needle
Tuft & Needle - Hybrid Mattress - Blue
Average customer rating
4.6
(587 Reviews)
Rating breakdown 587 reviews
5 Stars
444
4 Stars
71
3 Stars
41
2 Stars
20
1 Star
11
92%of customers recommend this product.
(
404 out of
440)
Customer Reviews for Tuft & Needle - Hybrid Mattress - Blue
Posted by: AlanS
Gender:Male
Verified Purchase:Yes
Soft but somehow firm and supportive, sturdy edges, ready to use right away, zero lingering smell, never want to leave it… Top-notch boxed mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Richard T.
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
Sturdy yet soft. All around perfect mattress for me. I'm a side sleeper and haven't yet slept on a mattress this great.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jordyn7
Gender:Female
Verified Purchase:Yes
I love my T&N mattress! I researched for weeks to find a non-toxic, comfortable mattress and this is it. It’s soft and cozy while supportive at the same time, and I feel comfortable knowing the mattress is made with non toxic materials and passes the strictest safety standards. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Great company just not the right mattress for us
on January 24, 2020
Posted by: Tempe Customer
Verified Purchase:Yes
You have a great company but the mattress just wasn't for us. We ended up with stiff sore lower backs in the morning. Thank you again for allowing us to donate the mattress during the trial period and then refunding us. Like your company but once again, the product didn't meet our needs.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 24, 2020
Hi there. Thanks for your review. We're sorry to hear the mattress wasn't a good fit for you but appreciate you giving it a try and sharing feedback. If you need help with anything else moving forward, feel free to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Cassie Cardi
from Avondale, AZ
Gender:Female
Verified Purchase:Yes
It is not as comfy as it seems or for the price. Feels stiff as a board, which is why I ended up donating it to get a refund....
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 3, 2020
Hi there, thank you for sharing your experience with us. We'll make sure your feedback is heard by our product team. If you have any other questions or comments moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: MaryAnn C
from Sacramento, CA
Gender:Female
Verified Purchase:Yes
Purchased the Hybrid, was delighted from night one with the comfort and relaxing sleep. The cooling feature really works and was such a welcome change not waking up damp. I quickly ordered the pillow to complete my dream sleep. Heard about T&N from a friend who had bought the Mint. I first ordered the Mint then called to switch to the Hybrid. There was no problem in exchanging the mattress. After the first night I did not have shoulder or neck pain, being 74 I have some arthritis issues. Its a firm mattress, but is a comfortable firm, giving enough to not stress pressure points.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
I can’t believe how much we love this mattress!
on June 20, 2020
Posted by: KatyP
from Arizona
Gender:Female
Verified Purchase:Yes
I can’t believe how much we love this mattress! I was so skeptical about ordering a mattress online without testing it first but we are thrilled. My husband has back issues and it has been difficult, if not impossible, to find a mattress that he is comfortable with but this mattress is perfect. We were pleasantly surprised that we could get a reasonably priced high quality mattress. As seniors we did have to get help bringing it into our home and getting it set on the bed but overall couldn’t be happier with our purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Faraz
from los angeles
Gender:Male
Verified Purchase:Yes
The mattress is soft, supportive, and extremely comfortable. We love sleeping on it every night and it has only gotten better as time goes on. Definitely recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle